UX Researcher — United States — LinkedIn — 4487145658

For our client, we are seeking a UX Researcher to join the team of a leader in the Finance & Insurance space.

This role will shape how research informs product strategy across a complex financial environment, helping teams identify unmet needs and evaluate the user experience end to end. You will partner closely with Product, Design, Engineering, Data Science, Support, and Marketing to prioritize the right questions and turn evidence into clear decisions. The position blends hands-on discovery, quantitative and qualitative insight, and the creation of a scalable research practice that supports high-quality work under uncertainty.

Location: Remote

Compensation: $200,000 – $250,000 annually

Responsibilities

• Partner with cross-functional teams to prioritize key research questions based on decision-making needs

• Lead discovery and evaluation throughout the product lifecycle, identifying unmet needs and assessing user experiences

• Collaborate with Data Science to integrate user insights with behavioral analysis and outcome measurement

• Translate research findings into clear insights and recommendations for cross-functional strategy and product decisions

• Engage Product, Design, and Engineering in the research process, coaching them on conducting high-quality studies

• Facilitate easy engagement with research through structured paths for researcher-led work and self-service options

• Establish a continuous feedback loop with Support, Marketing, and Data Science to track evolving user needs

Qualifications

• Significant experience leading product research end to end, with a portfolio demonstrating impactful contributions

• Strong qualitative research skills, with the ability to select appropriate methods for different questions

• Sound analytical judgment, capable of interpreting behavioral data in collaboration with Data Science

• Experience building or enhancing a research practice in a prioritization-heavy environment

• Clear and effective communication skills, with the ability to translate research into actionable insights

• Proactive ownership and sound judgment, with the ability to make trade-offs and deliver quality work under uncertainty

• Curiosity about financial products and simplifying complex experiences

Benefits

• Competitive salary and equity

• Comprehensive medical, dental, and vision insurance with the base plan fully covered

• Flexible hours and a supportive remote work environment

• Unlimited vacation policy

• 401(k) retirement plan

• Wellness stipend

• Weekly meal stipend

• Learning and development stipend

• Remote/WFH setup stipend

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.