Product Designer, Sr. - Remote Role — United States

About the Company

FireHydrant helps companies recover from IT incidents and disasters more quickly. Its SaaS platform includes Incident Response, Status Pages, Retrospectives, and Deploy Events, helping organizations manage complex systems, reduce downtime, and improve collaboration. FireHydrant is a Series A company with a distributed team across the United States.

About the Role

FireHydrant is seeking a Senior Product Designer to create simple, elegant, and intuitive interfaces for its feature-rich products. The role focuses on visual and interactive interface design, including how users interact with products, process information, and experience the overall look and feel of the platform.

A key responsibility is developing systematic UI designs that create a consistent experience across FireHydrant's products. The designer will work closely with the existing Product Designer, Head of Product, and engineers, contributing through collaboration, feedback, research, and iterative design.

Key Responsibilities

• Participate in strategic discovery sessions with the product team to develop innovative solutions to customer problems.

• Research customer pain points and use insights to create more empathetic product experiences.

• Develop interactive prototypes and design deliverables that communicate user interactions, incorporating motion where appropriate.

• Iterate on designs based on peer feedback, design critiques, and user testing insights.

• Create multiple design concepts and versions for user testing.

• Conduct user research and testing sessions.

• Produce final UI designs and prepare, document, and package specifications for engineering.

• Continuously review developed software for visual quality and provide detailed feedback to engineering teams for revisions.

Required Qualifications

• Strong passion for design and technology.

• Exceptional user interface and interaction design skills.

• Collaborative and iterative approach to product design, with a focus on maintaining a unified experience across products.

• Understanding of accessibility guidelines.

• Experience conducting research.

• Understanding of UI interaction prototyping and incorporating motion or animation into interfaces.

• Experience working closely with engineers to develop and refine interactive software experiences.

• Previous product design experience at business-focused technology companies.

• Ability and willingness to produce multiple design concepts quickly.

• Strong understanding of tools and technologies used to design and build interactive software experiences, including Sketch and InVision.

• Knowledge of design and interaction patterns and trends.

What You'll Be Expected to Accomplish

• Develop empathetic product solutions for users who rely on the platform during high-stress situations.

• Promote and advocate for design across the organization.

Work Arrangement and Team Collaboration

• Fully distributed, remote-first organization with employees across the United States.

• Company headquarters are located in Union Square, New York City.

• Team collaboration tools include Slack, Zoom, Figma, Notion, and Clubhouse.

• The company anticipates opportunities for periodic in-person gatherings as circumstances allow.

Benefits and Work-Life Balance

• 100% employer-paid health, vision, and dental premiums for employees.

• 75% of health, vision, and dental premiums covered for dependents.

• Unlimited vacation policy, with a minimum requirement of three weeks off per year.

• Wellness program with reimbursements for gym memberships, athletic equipment, nutrition plans, and related expenses.

• Home office stipend for equipment and setup beyond the provided laptop and monitor.

• Emphasis on maintaining a healthy work-life balance and reasonable working hours.

Application Requirements

Applicants must submit a resume along with a link to an online portfolio or a PDF showcasing their work. Applications without a portfolio are unlikely to be considered.