Product Designer, Senior — United States

About the Company

FireHydrant helps companies recover from IT disasters more quickly through its SaaS platform, which includes Incident Response, Status Pages, Retrospectives, and Deploy Events. These tools help organizations manage complex systems, reduce downtime, and improve collaboration. FireHydrant is a Series A company with approximately 20 employees distributed across the United States.

About the Role

FireHydrant is seeking a Senior Product Designer to create simple, elegant, and intuitive interfaces for its function-heavy products. The role focuses on visual and interactive interface design, including how users interact with devices, process information, and experience the overall look and feel of the products. A key responsibility is developing a consistent, systematic approach to UI design across the product suite.

The successful candidate will bring strong UI and interaction design skills, a self-motivated approach, and a collaborative mindset. This person will work closely with the existing Product Designer, Head of Product, and engineers on the core product team.

Key Responsibilities

• Participate in strategic discovery sessions with the product team to develop solutions to customer problems.

• Research customer pain points and use those insights to create empathetic product experiences.

• Develop interactive prototypes and deliverables that communicate interactions, including motion where appropriate.

• Incorporate feedback from design critiques and insights from user testing into design iterations.

• Create multiple design concepts for user testing.

• Conduct user research and testing sessions.

• Produce final UI designs and prepare specifications and deliverables for engineering.

• Regularly review developed software for visual quality and provide detailed feedback to engineering teams for revisions.

Required Qualifications

• Strong passion for design and technology.

• Excellent user interface and interaction design skills.

• Collaborative and iterative approach to product design, with a focus on delivering a consistent user experience.

• Understanding of accessibility guidelines.

• Experience conducting research.

• Understanding of UI prototyping, interactivity, motion, and animation.

• Experience working closely with engineers to develop and improve interactive software experiences.

• Previous product design experience at business-focused technology companies.

• Ability and willingness to produce multiple design concepts quickly.

• Strong understanding of tools and technologies used to design and build interactive software experiences, including Sketch and InVision.

• Knowledge of design and interaction patterns and trends.

Expected Contributions

• Create empathetic product solutions for users working in high-stress situations.

• Promote and advocate for design across the organization.

Life at FireHydrant

• Remote-first organization with employees across the United States and headquarters in Union Square, New York City.

• Collaboration through Slack, Zoom, Figma, Notion, and Clubhouse.

• Emphasis on work-life balance, reasonable working hours, and taking vacation time.

• 100% employer-paid health, vision, and dental premiums for employees, with 75% coverage for dependents.

• Unlimited vacation policy, with a minimum requirement of three weeks off per year.

• Wellness program offering reimbursements for gym memberships, athletic equipment, nutrition plans, and related expenses.

• Stipend for setting up a home office beyond the laptop and monitor.

Application Requirement

Applicants must submit a resume along with a link to an online portfolio or a PDF showcasing their work. Applications without a portfolio are unlikely to be considered.