(USA) Director, Design Research — United States

For our client, we are seeking a Director, Design Research to join the team of a leader in the Retail & Consumer Goods space.

This role will shape the research vision that informs customer-centered design decisions across digital experiences. You will partner closely with design, product, and business stakeholders to uncover insights, guide usability testing, and ensure research practices translate into meaningful improvements for customers and the organization. The position requires both strategic leadership and hands-on expertise in qualitative and quantitative methods, with a strong focus on turning research findings into action.

Location: Remote

Compensation: $130,000 – $260,000 annually

Responsibilities

• Lead design research strategies to solve business and customer challenges

• Collaborate with teams to align research goals and derive insights

• Oversee research methodologies while maintaining ethical standards

• Synthesize findings to enhance design decisions and user experience

• Facilitate engagement and consensus among stakeholders

• Guide usability testing and iterate on design solutions

• Implement continuous improvement in research processes

Qualifications

• Bachelor’s degree in UI/UX design or a related field with 6 years of relevant experience, or 8 years of relevant experience without a degree

• 3 years of supervisory experience

• Extensive experience with qualitative and quantitative design research methodologies

• Proven leadership in cross-functional team settings

• Strong user experience (UX) and user interface (UI) design expertise

• Excellent communication skills for engaging stakeholders and presenting insights

Benefits

• Health coverage including medical, vision, and dental

• 401(k) retirement plan with stock purchase options

• Comprehensive paid time off, including PTO and parental leave

• Adoption and surrogacy expense reimbursement

• Education benefits covering tuition and related fees for various programs

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.