Lead UX/UI Designer — Denver, CO

Posting Date

11/06/••••••••th Street, Denver, Colorado, 80202, United States of America

We are seeking a top-tier Lead UX/UI Designer to join our Digital Marketing & Communications team. This high-impact individual contributor role balances enterprise design system stewardship with hands-on execution of high-visibility web projects and digital journeys.

In this role, you will lead efforts to modernize the •••••••• web ecosystem. You will architect, scale, and govern our multi-brand design system while actively leading design execution for major website initiatives-including homepage modernizations, global navigation overhauls, interactive clinical/patient tools, and persona-driven audience journeys. You will partner seamlessly with product managers, front-end engineers, content strategists, and clinical stakeholders to create accessible, intuitive, and trustworthy digital experiences that deliver measurable business and patient outcomes.

Responsibilities

Hands-On UX/UI Project Execution & Journey Design (Project Work)

• Lead Priority Web Initiatives: Own and execute end-to-end UX/UI design for major digital projects across ••••••••, including homepage redesigns, site reskins, global navigation, campaign hubs, and interactive digital touchpoints.

• Persona-Driven Guided Journeys: Evolve digital experiences from static landing pages into cohesive, persona-based customer journeys (patients, caregivers, physicians, career seekers) optimized for high-value next best actions.

• End-to-End Craft & Prototyping: Create user flows, journey maps, wireframes, high-fidelity responsive layouts, and interactive prototypes that articulate micro-interactions, responsive breakpoints, and edge cases.

• Development Handoff & QA: Deliver comprehensive UI specs, asset exports, and interaction annotations. Partner closely with front-end engineers and CMS authors throughout sprint cycles to build, QA, and launch new/updated web pages with high visual fidelity.

• Data-Informed Optimization: Leverage web analytics, heatmaps, SEO/AI visibility metrics, and user feedback to test, iterate, and continuously improve journey conversion rates, engagement depth, and bounce rates.

Design System Architecture, Governance & Scalability

• Design System Stewardship: Own and evolve our comprehensive web design system in Figma-including component libraries, tokens, variables, autolayout templates, and interaction patterns.

• Adoption & Governance: Drive >95% design system adoption across digital marketing squads, internal product teams, and external agency partners by establishing clear contribution guidelines, version control, and component reviews.

• Engineering Alignment: Collaborate with front-end developers to maintain parity between Figma components and code libraries (CSS/React, design token pipelines, and headless CMS components).

• Accessibility (WCAG Compliance): Champion accessibility as a non-negotiable standard, ensuring all design system patterns, color palettes, focus states, and components meet WCAG 2.1/2.2 AA+ standards.

• CMS Model & Documentation: Partner with content and technical teams to stand up sustainable CMS component governance, publishing living design system documentation, usage guidelines, and editorial playbooks.

Strategic Cross-Functional Leadership & Mentorship

• Craft Leadership & Mentorship: Provide informal craft mentorship, design critiques, and best-practice coaching to peer UX/UI designers, elevating the team’s overall product thinking and execution quality.

• Roadmap & Milestone Planning: Inform and co-author the multi-quarter UX/UI modernization roadmap in partnership with digital leadership, aligning design deliverables to quarterly milestones and business KPIs.

• Stakeholder Collaboration: Translate complex clinical workflows, business objectives, and healthcare regulatory requirements (e.g., HIPAA compliance) into clear, elegant digital solutions for technical and non-technical stakeholders.

• Agency & Vendor Enablement: Serve as the design governance lead for external agency partners, ensuring external creative and campaign work ladders up to site design standards.

• Other Duties as Assigned: Support adjacent digital initiatives, exploratory concepts, and special Village projects as needed.

Requirements

• 7+ years of professional UX/UI and product design experience delivering complex, responsive web applications or enterprise digital platforms.

• Influence & Leadership: Demonstrated track record of independently leading large project workstreams and influencing technical/product strategy.

• Dual Craft Expertise: Proven capability to seamlessly balance scalable Design System infrastructure (tokens, component libraries, documentation) with hands-on feature design & project execution.

• Expert Figma Proficiency: Mastery of advanced Figma features (variables, design tokens, component variants, auto-layout, interactive prototyping, and library management).

• Technical Literacy: Strong understanding of front-end web technologies (HTML5, modern CSS/SCSS, component architecture, headless CMS workflows) to ensure efficient developer collaboration.

• Accessibility Knowledge: Deep understanding of WCAG 2.1/2.2 AA standards, ARIA specifications, color contrast requirements, and inclusive design principles.

• Communication & Influence: Outstanding presentation, stakeholder management, and storytelling skills; ability to articulate design rationale and trade-offs to cross-functional leaders.

• Portfolio: A portfolio demonstrating end-to-end UX project case studies (research to shipped UI), responsive web craftsmanship, and design system component architectures.

Preference For

• Experience in healthcare, health tech, life sciences, or other regulated industries (familiarity with HIPAA and patient privacy considerations).

• Experience with design token translation tools and component documentation platforms (Tokens Studio, Style Dictionary, Storybook, Zeroheight).

• Experience integrating qualitative usability testing and quantitative web analytics (Google Analytics 4, Hotjar, Contentsquare) into UX optimization.

• Background working in Agile / Scrum digital product environments.

What We’ll Provide

More than just pay, our fX8jcx ZjVUwMp package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: eTAzSW offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through PNCQPs’X online training platform StarLearning.

At eTAzSW, we strive to be a community first and a company second. We want all teammates to experience eTAzSW as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $85,000.00 - $135,000.00/year.

For location-specific minimum wage details, see the following link: jd38Ca.JAr8/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. eTAzSW offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ••••••••

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Beware of Recruitment Fraud

eTAzSW will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the eTAzSW secure network. If you receive a request like this, it is not legitimate. Do not share your information.

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