Creative Manager — New York, NY

Creative Manager

• Location: New York, NY

• Employment type: Full-time

• Schedule: Hybrid, three days per week in office

• Level: Mid-level (4 - 5 years of experience)

• Reports to: Senior Director, Content & Creators

About xZKH3

xZKH3 is a creator marketing platform built for performance. We partner with expert-level creators to develop meaningful, story-driven content for brands, then amplify that content through paid media. Our approach combines creator authenticity, strategic content development, and measurable performance.

Position Overview

xZKH3 is seeking a Creative Manager to bring an editor’s instincts to creator storytelling and help take our Content department to the next level.

We’re looking for someone with an editorial background who is ready to bring that craft to the social space. At xZKH3, talented creators (writers, photographers, and filmmakers chosen for their expertise and voice) tell real stories that we distribute through their own handles. Your job is to make those stories sharper, more authentic, and more compelling, and to prove that branded content can stand out because of its storytelling, not in spite of being branded.

Reporting to the Senior Director of Content & Creators, you’ll work directly with creators to develop and shape their stories, edit and write social copy, and craft short-form content that feels native to the feed. You’ll be the day-to-day creative lead on multiple client programs, the go-to partner for our creators, and a strong voice pushing our ideas forward as we scale. Within our collaborative content team, you’ll help lead and train teammates on writing sharper, more compelling copy, sharing your editorial expertise and helping colleagues grow their skills and craft.

This role also has an operational side. We want someone who looks at that process with fresh eyes, spots where it slows down, and finds ways to make it more efficient without lowering the creative bar.

The right candidate has a sharp editorial eye, loves developing talent and ideas, is genuinely curious about social and short-form storytelling, and knows that great creative only matters if it ships and performs.

Key Responsibilities

Editorial and Creative Direction

• Own creative quality across assigned client campaigns, from creator pitch through final ad

• Translate client goals and briefs into clear creative direction and story angles for creators

• Edit creator articles, scripts, video, and photography for story, clarity, voice, and brand fit

• Write and refine social copy, headlines, and captions, and set the standard for how creator stories are packaged

• Shape short-form content that feels native to each platform and holds attention in the first few seconds

• Develop stories for each stage of the funnel, from human-interest pieces to product narratives to creator endorsements

• Hold a consistent creative bar across every campaign through final review before launch

Creator and Team Development

• Evaluate creators’ work, points of view, and pitches, and recommend who fits each campaign

• Brief creators and teammates with clear expectations on story, deliverables, and timelines

• Give thoughtful, actionable editorial feedback to creators and internal team members, and guide them through revisions

• Build lasting relationships with a roster of creators and help both creators and colleagues grow as storytellers

• Handle questions and issues from creators and the team professionally and quickly

Production and Project Management

• Manage multiple creative workstreams at once, from kickoff to launch

• Keep creators, internal teams, and clients on schedule

• Look critically at how content moves from pitch to launch, and identify where workflows, templates, and briefs can be streamlined

• Test and roll out process improvements that help the team move faster without lowering quality

Cross-Functional Collaboration

• Mentor teammates on editing, creator feedback, and storytelling, and help raise the team’s overall craft

• Partner with Client Success to present creative, gather feedback, and manage client approvals

• Work with the Media team to understand what’s performing and turn those insights into new angles and creative iterations

• Bring fresh ideas and creative recommendations to client and internal planning discussions

• Stay on top of social platforms, formats, and trends, and bring what’s working back to the team

Qualifications

• Bachelor’s degree or equivalent experience

• 4+ years of editorial experience at a magazine, digital publisher, digital advertising, or brand content studio

• Strong editorial skills: you can find the story, tighten it, sharpen a headline, and explain why a change works

• Experience working with and giving feedback to writers, creators, freelancers, or other talent

• A track record of managing editorial or creative projects end to end, with multiple stakeholders and deadlines

• Genuine interest in social and short-form storytelling, and a desire to bring your editorial craft to it

• Comfort presenting ideas and defending recommendations with clients and/or internal teams

• Excellent organization, with the judgment to prioritize when everything feels urgent

• Curiosity about how content performs, and willingness to use data to shape the next iteration

Preferred Qualifications

• Experience writing social copy or creating short-form video content

• Familiarity with paid and organic social formats across Meta, TikTok, LinkedIn, and YouTube

• Experience in branded content, creator marketing, or performance-driven creative

• Experience mentoring or editing the work of other team members

• An eye for process, with experience improving workflows, templates, or editorial systems

• Familiarity with project management tools, content management systems, and campaign trackers

• Exposure to brand safety and compliance review in regulated categories such as finance or insurance

The Ideal Candidate

You’re an editor at heart. You’ve spent your career shaping stories, and you’re excited to bring that craft to social and short-form content. You can look at a draft, see what’s missing, and give feedback that makes a creator’s work stronger without losing their voice.

You balance strong editorial instincts with the operational rigor to back them up. You’re comfortable owning a project, making decisions, and keeping several campaigns moving at once. You enjoy working with creators, clients, and teammates; you stay calm under pressure, and you care about whether the work actually performs. You want to grow into a creative leader at a fast-moving startup.