Marketing Operations Analyst — Cincinnati, OH

About the role:

The Marketing Operations Analyst I supports the development, optimization, and scalability of Marketing Operations by improving the systems, data infrastructure, and processes that power marketing execution. This role plays a key part in strengthening marketing data environments, supporting system integrations, administering marketing technology platforms, and driving cross-functional initiatives. The Marketing Operations Analyst partners closely with teams serving customers, carriers, and employees, bringing structure, accountability, and forward-thinking solutions that uphold and elevate TQL standards.

What you’ll be doing:

• Support the development and ongoing improvement of a reliable, structured marketing data environment that enables smarter decision-making

• Assist with data integrations across platforms to ensure accuracy and accessibility

• Develop dashboards and reporting that translate data into clear, actionable insights

• Identify opportunities to reduce manual work through automation while strengthening data quality and governance

• Support the administration and optimization of marketing systems to improve performance, efficiency, and user adoption

• Resolve technical challenges quickly by partnering effectively with vendors and internal teams

• Assist in evaluating and implementing enhancements that elevate marketing capabilities

• Document processes to support the development of best practices to ensure scalable, sustainable system management

• Drive assigned marketing initiatives from planning through execution in partnership with IT and cross-functional teams

• Ensure projects are delivered on time by proactively managing timelines, risks, and dependencies

• Maintain clear, consistent stakeholder communication to prevent surprises

What you need:

• Bachelor Degree in Marketing, Business, Analytics, Information Systems or a related field preferred or equivalent combination of education and relevant experience

• 1-3 years of experience with SQL (writing queries, joining tables, troubleshooting data issues)

• 1-3 years of experience building reports/dashboards (Power BI or similar tools)

• Familiarity with marketing automation platforms, CRM systems, or other MarTech tools

• Understanding of data integrations and APIs

• Experience managing cross-functional projects

• Strong analytical and problem solving skills

• High ownership mentality — sees things through to completion

• Naturally curious and eager to learn new systems and technologies

• Highly organized with strong attention to detail

• Clear communicator who can translate technical concepts to non-technical audiences

Where you'll be: 4289 Ivy Pointe Blvd., Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.