Site Reliability Engineer — Atlanta, GA

About The Role

The role sits on the reliability engineering team that owns the infrastructure behind high-traffic production services - Kubernetes clusters, multi-region deployments, and the observability stack that catches failures before customers notice.

The work blends software engineering and operations: automating away toil, building self-healing systems, and driving SLO-based reliability practices across engineering teams.

Key Responsibilities

• Build and maintain Kubernetes-based infrastructure on AWS or GCP, including cluster upgrades, autoscaling policies, and multi-region failover configurations

• Define and track SLOs/SLIs with error budgets; lead blameless postmortems and drive remediation of reliability gaps to closure

• Improve observability across services using Prometheus, Grafana, and distributed tracing (OpenTelemetry), tuning alerting to reduce noise and improve mean time to detection

• Automate infrastructure provisioning with Terraform and GitOps workflows (ArgoCD or Flux), enforcing infrastructure-as-code across environments

• Design and execute chaos engineering experiments and load tests to validate resilience under real failure conditions

• Participate in a sustainable on-call rotation, reducing page volume over time through engineering solutions rather than manual runbooks

• Partner with application teams to improve deployment safety: canary releases, feature flags, and automated rollback strategies

What We Are Looking For

• 3–7 years of experience in SRE, DevOps, or infrastructure engineering, including 2+ years running production systems at scale

• Deep hands-on expertise with Kubernetes and container orchestration in production, including incident response on distributed systems

• Strong scripting and automation skills in Go, Python, or Bash; experience building internal tooling, not just consuming it

• Solid grasp of networking fundamentals: DNS, load balancing, TLS, service meshes (Istio or similar)

• Production experience with infrastructure-as-code (Terraform) and CI/CD pipeline design (GitHub Actions, GitLab CI, or equivalent)

• BS in Computer Science or equivalent practical experience; track record of writing clear postmortems and driving systemic fixes