Product Designer — Palo Alto, CA

Company Description

hnNG is a business process orchestration platform that streamlines complex, multi-step business processes across departments, and organizations. AI agents manage operational tasks such as preparing documents, validating submissions, extracting data, routing work, and tracking overdue items, while people focus on judgment-based decisions and approvals. Teams can design workflows in plain language and build self-learning AI agents with Agent Foundry or integrate their own. Internal teams, clients, vendors, and partners collaborate through branded, account-free portals, allowing processes like client onboarding and multi-party approvals to run end-to-end without delays.

About the role

We're looking for a Product Designer with strong visual skills and real craft to help grow our design team. You'll work closely with Forward Deployed Engineers to turn customer problems into polished, shipped UI. You'll use AI tools throughout your workflow, from exploring options and prototyping to implementing front-end code and maintaining our design system. We're open to hiring at different levels, from early career to mid-level. We'll match the scope of the role to your experience, and you'll get regular critique and mentorship along the way.

What you'll do

• Turn customer needs and requirements into well-reasoned product solutions: gather context, frame the real problem, and design solutions that work across customers rather than one-off fixes.

• Design end to end, from flows and wireframes to high-fidelity UI for web and mobile, with care for edge cases and every state (empty, loading, error, permission-restricted).

• Build interactive prototypes with AI tools to validate ideas early with users and engineers.

• Take designs into production by using AI coding tools to implement front-end UI alongside engineering, so what ships matches what you designed.

• Contribute to and evolve our design system, keeping components, tokens, and documentation in sync.

• Share work early and often, and use critique to make it better.

Your scope grows with your level. Early in your career, you'll start with well-scoped problems and grow into larger ones. At mid-level, you'll own ambiguous problems end to end, maintain the design system, and weigh competing requests across teams.

What we're looking for

• A portfolio that shows real product work: internships or 0–2 years of experience for early-career candidates, or 3+ years of shipped web and mobile work for mid-level.

• Product thinking: you ask why, understand who you're designing for, and can explain why a solution is right, not just how it looks.

• Strong visual taste and real craft: polished UI, detailed interactions, and attention to edge cases.

• Comfort with Figma and AI tools such as Claude and Codex, and hands-on experience using AI in your design workflow.

• You work through problems on your own, improve your work through feedback, and communicate clearly and proactively.

For mid-level candidates, we also look for:

• Experience designing complex B2B or enterprise products, such as multi-role permissions, workflows, data-heavy screens, or admin tools.

• A track record of taking ambiguous problems to shipped solutions and making sound trade-offs on scope.

Nice to have

• Working knowledge of HTML/CSS and React, or experience shipping front-end code with AI coding tools.

• For early-career candidates, exposure to B2B, enterprise, or fintech products.

• BA in a design-related field, or equivalent experience.

Compensation

The base salary depends on level:

• Early career: $100,000–$130,000

• Mid-level: $140,000–$180,000

Plus equity and benefits. Final level and pay depend on experience.