Information Designer II: 26-03441 — Mountain View, CA

Primary Skills: Conversation Design (advanced), AI Evaluations & Golden Datasets (advanced), Prompt Engineering (advanced), Data Analysis (advanced), AI Agentic Platforms (intermediate)

Contract Type: W2 Only

Location: Mountain View, CA (#Hybrid)

Duration: 12 months

Pay Range: $45-$50 Per Hour on W2

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JOB SUMMARY:

This role focuses on improving the quality and accuracy of AI-powered chatbots and voice assistants. You will design conversational experiences, build golden datasets, evaluate AI-generated responses at scale, and provide insights to improve AI performance.

JOB REQUIREMENTS:

Design conversation strategies, principles, and playbooks for AI-powered products.

Build AI skills using Claude Code or similar tools to generate golden datasets.

Evaluate AI responses using LLM-as-a-Judge models and human feedback.

Analyze AI answer quality, accuracy, and customer experience trends.

Partner with Engineering and Data Science teams to drive improvements.

Must have Skills:

8+ years of design experience, including 4+ years in Conversation Design.

1+ year of experience with AI agentic platforms.

Strong expertise in prompt engineering, AI tools, and data analysis.

Understanding of LLMs, NLP/NLU, RAG, or machine learning frameworks.

Working knowledge of Python, HTML, XML, Regex, or similar coding languages.

INDUSTRY EXPERIENCE:

Experience in conversational AI, chatbots, voice assistants, AI evaluation, or generative AI products is preferred.

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