RevOps Analyst — United States

About Our Client:

ABC Legal Services operates in the legal services industry, specializing in service of process. With over 30 years of experience, the organization addresses challenges in the legal process service space by advancing technology and business processes. It maintains a national presence with a team of around 1,000 employees across multiple U.S. cities, including Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and Seattle, which is its headquarters.

About the Opportunity:

The REVOPS ANALYST role is responsible for establishing and managing analytics and operational support for Customer Success and Sales functions. This position owns the data systems and reporting that inform retention and growth strategies across several verticals such as Digital, Strategic Accounts, Partnerships, and Government. It is a foundational role focused on building and shaping the customer retention and expansion processes for the organization.

Responsibilities:

• Support commission calculations and payout tracking for customer success and partnerships incentive plans

• Assist with sales plan administration as needed

• Design and maintain pipeline, forecasting, and KPI dashboards by vertical for go-to-market leadership

• Maintain territory and account assignment data and systems in collaboration with leadership

• Conduct segmentation and market analysis for go-to-market strategy and planning

• Analyze customer health, usage trends, and engagement signals to identify retention risks and expansion opportunities

• Utilize AI and automation tools to improve data processes and reporting

• Partner with Go-to-Market, Finance, and HR leadership on annual planning including headcount, quota-setting, and compensation modeling

• Build reporting and analysis to support leadership decision-making

Requirements:

• Minimum 2 years experience in revenue operations, sales operations, or related analytical roles

• Hands-on CRM administration experience; HubSpot preferred

• Advanced Excel or Google Sheets skills; SQL experience is a plus

• Experience building reporting or dashboards using tools like Looker or Tableau

• Proven ability to develop operational solutions for ambiguous problems

• Ability to work independently in a newly created role without an existing playbook

Preferred Qualifications:

• Experience in sales or revenue organizations at service or SaaS companies

• Experience supporting or designing sales/customer success incentive compensation plans

Pay Range and Compensation Package:

• Salary Range: $60,000 - $65,000

Benefits & Perks:

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) with company matching

• Paid time off

• 7 paid company holidays

• 4 floating holidays per year

• Life Insurance and AD&D Insurance

• Long Term Disability

• Health Care Reimbursement Flexible Spending Account

• Dependent Care Flexible Spending Account

• Employee Assistance Program (EAP)

• Pet Insurance

• Full-time schedule, Monday–Friday, 8am–5pm (Remote)

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

aB3sQgPYrpJh is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.