Sales Operations Analyst — United States

At s5tVtF, we’re helping shape what is next in customer experience. As a leader in CX automation, we are creating a future where people and AI-powered bots work together to help some of the world’s most iconic brands achieve real business outcomes. Powered by our next-generation NKthzP FZeS Platform, we are continuing to grow, innovate, and push the boundaries of what is possible with AI.

We are bringing together passionate people with diverse voices, perspectives, and expertise who want to push what is possible, make an impact, and help shape the future of AI-powered customer experience. If you are excited by who we are, where we are going, and what we are building together, we want to hear from you!

About The Role

Location: US- Remote. Must be in EST or CT time zone only.

s5tVtF is looking for a Sales Operations Analyst to join our Revenue Operations team. This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.

The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.

As a Sales Operations Analyst You Will

• Data Analysis & Reporting

• Prepare and distribute weekly/monthly pipeline, bookings, and KPI reports for Sales Leadership and the Board.

• Analyze sales data to identify trends, risks, and growth opportunities.

• Develop dashboards and reporting on revenue, pipeline, conversion rates, and quota attainment.

• Deliver actionable insights to support strategic planning and decision-making.

Sales Performance Analytics

• Monitor key sales KPIs, including pipeline velocity, win rates, and sales cycle length.

• Perform trend, variance, and forecast analysis.

• Recommend improvements to drive sales productivity and performance.

• Support forecasting using historical data and market insights.

CRM & Data Management

• Maintain CRM data integrity and reporting accuracy within platforms such as Salesforce and HubSpot.

• Conduct data audits and enforce data governance standards.

• Optimize sales reporting tools and analytics platforms.

Cross-Functional Collaboration

• Partner with Marketing to evaluate lead quality and conversion performance.

• Collaborate with Finance on revenue and commission reporting.

• Provide reporting, analysis, and insights to Sales Leadership and Executive teams.

Requirements You Will Need To Be Successful

• Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience

• 3-4 years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization

Requirements That Will Differentiate Your Candidacy

• Advanced Excel and data visualization skills

• Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms

At s5tVtF, our values are more than words. They are how we work together every day. We operate as One Team, embrace Continuous Innovation, communicate openly with Zero Daylight, bring a Bias to Action, and stay Customer Powered in the decisions we make. Together, these values guide how we collaborate, innovate, and deliver meaningful impact.

Our people are at the heart of s5tVtF, and we are committed to supporting their well-being. We offer a variety of benefits that includes paid time off, health and wellness benefits, and retirement benefits, based on eligibility and local requirements.

If you require a reasonable accommodation or adjustment to participate in the interview process, please contact •••••••• as soon as possible so we can discuss your needs and provide appropriate support.

s5tVtF is committed to protecting your privacy. For information about how we process candidate personal data, please review our Candidate Privacy Notice.