Associate Director of Accounts, Creator Marketing & Talent Partnerships — Los Angeles Metropolitan Area

ABOUT US

5u4czfCXG 9aS86 is an independent creative agency that helps brands establish a more human connection between brands and their audiences. We have offices in Pasadena, CA, and Portland, OR, and offer a remote-first work environment to our employees. Our clients include Apple, Mars Petcare, Meta, Nike, Oakley, Starbucks, Uber Eats, Vans, Yahoo, and Zillow.

We’re a people-first work culture, big on community, trust, transparency, and respect for one another. We operate as an integrated team from Strategy through Production—and everything in between.

We are currently looking for a full-time Associate Director of Accounts, Creator Marketing & Talent Partnerships. This person will sit on our label, Voice, ••••••••

Location: Remote-first. West Coast Preferred.

Business Hours: 9a-6p PST

Travel: required 1-3 x per month

Overview

Voices, CM’s Creator Marketing and Talent Partnerships label, is seeking an Associate Director of Accounts to serve as a strategic and commercial partner to our brand clients. This role is embedded upstream with brands, proactively and reactively translating their marketing priorities, business objectives, and cultural ambitions into actionable, sellable creator-led work for the agency.

This person sits at the intersection of brand, strategy, creative, and revenue. They are responsible for identifying opportunities, shaping scopes of work, and ensuring Voices is positioned as a trusted, indispensable partner to our clients. They bring a brand-side mindset and account leadership rigor, paired with a deep understanding of creator marketing, cultural relevance, and how agencies deliver impactful work.

This role reports directly to the Executive Director of Voices and partners closely with the label's Director of Voices, Creative Director, and broader Studio and Pod teams.

What You’ll Do

Client Leadership & Embedded Partnership

• Serve as a primary point of contact and trusted strategic partner for key Voices clients, building deep, durable relationships across brand, marketing, and social teams.

• Embed upstream with brand stakeholders to proactively understand their business priorities, marketing calendars, product launches, and cultural ambitions.

• Translate brand goals, briefs, and emerging opportunities into clear internal direction for Strategy, Creative, Curation, and Production teams.

• Anticipate client needs before they formalize into briefs, identifying proactive opportunities for creator partnerships, campaigns, and cultural activations.

• Lead regular client meetings, status calls, and planning sessions to ensure alignment, clarity, and forward momentum.

Opportunity Identification & Revenue Growth

• Identify, shape, and develop new business opportunities within existing and potential new client relationships.

• Translate client needs into clearly defined, scoped, and sellable creator programs, campaigns, and partnerships.

• Partner with Strategy and Creative to develop compelling proposals, scopes of work, and strategic recommendations.

• Lead the development of Statements of Work (SOWs), pricing structures, and scopes in collaboration with leadership and finance.

• Actively contribute to Voices’ revenue growth by expanding client partnerships and increasing share of wallet.

Internal Translation & Operational Alignment

• Translate client inputs into clear internal briefs, priorities, and action plans across Strategy, Creative, Curation, and Production teams.

• Ensure internal teams have clarity on client goals, success metrics, timelines, and expectations.

• Maintain alignment between client objectives and internal execution, ensuring work delivers against brand and business goals.

• Partner with the Director of Voices and Executive Director to prioritize initiatives, allocate resources, and ensure operational efficiency.

Campaign Leadership & Delivery Oversight

• Oversee the successful execution of creator campaigns and programs from inception through delivery.

• Ensure projects remain on strategy, on scope, on timeline, and aligned with client expectations.

• Manage communication across internal teams and clients to ensure transparency and alignment.

• Proactively identify and resolve risks, challenges, or scope shifts.

Strategic Contribution & Brand Stewardship

• Develop a deep understanding of each client’s brand, audience, category, and competitive landscape.

• Partner with Strategy and Creative leadership to ensure Voices’ work aligns with brand positioning and cultural context.

• Help shape Voices’ role as a strategic partner, not just a service provider within client organizations.

• Contribute to the evolution of Voices’ account management discipline, best practices, and operating standards.

Who You Are

Experience & Background

• 7–10+ years of experience in Account Management, Brand Management, Marketing, or related roles.

• Experience working at a creative agency, social agency, influencer/creator agency, or brand marketing organization.

• Proven experience managing major brand relationships and delivering integrated marketing campaigns.

• Strong understanding of creator marketing, social platforms, and the modern attention economy.

Core Capabilities

• Strong client leadership skills with the ability to build trust and influence senior stakeholders.

• Ability to translate business and marketing goals into actionable agency work.

• Commercially minded, with experience scoping, pricing, and growing client engagements.

• Excellent communicator: clear, concise, and confident in both internal and client-facing settings.

• Highly organized, detail-oriented, and capable of managing multiple workstreams simultaneously.

• Strong understanding of brand strategy, marketing objectives, and campaign planning.

• Ability to operate in fast-moving environments with evolving priorities.

XnGYPqE & Cultural Fit

• Entrepreneurial, strategic thinker with strong business acumen and client instincts.

• Proactive and opportunity-oriented, constantly looking for ways to drive value and growth.

• Collaborative leader who brings clarity and alignment across teams.

• Deep appreciation for culture, creators, and the role they play in shaping brand relevance.

• Solutions-oriented and comfortable navigating ambiguity.

We are one of the most personal, hands-on, and creative companies in this industry. We are extremely high touch with our partners, team members, and creatives to ensure clarity, community, and output exceed expectations. Above all, we want versatile people with unique and diverse points of view who add meaningful value to the DNA of 5u4czfCXG 9aS86 and the brands we work with. We look forward to the opportunity of having you on the squad, growing the influence and profile of our team.

BENEFITS

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k)

• Life Insurance (Basic, Voluntary & AD&D)

• Unlimited Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Training & Development

• Work From Home/Hybrid Days

The anticipated annual compensation range for this position is $115,000.00 - $125,000.00, in addition to our standard employee benefits package (medical/dental/vision/life insurance, 401k matching, Flexible PTO, and various other benefits and perks) Consistent with applicable law, compensation is determined based on a wide range of factors, including relevant experience, knowledge, skills, job duties, and geographic location. We reserve the right to modify this pay range at any time.