AI Enablement Training Specialist — Los Angeles, CA

Sr. Training Specialist (AI Enablement) designs, delivers, and continuously improves learning programs that enable finance and customer operations teams to use AI tools safely and effectively.

• Assess skill gaps and define role-based AI training needs.

• Build AI curricula aligned with regulatory requirements and privacy standards.

• Create engaging virtual and in-person learning experiences that translate complex AI concepts into practical workflows.

• Partner with business, compliance, and technology leaders to ensure training relevance and adoption.

• Refine programs based on feedback, performance insights, and evolving AI practices.

• Support service quality, operational efficiency, and customer-focused culture through long-term talent development.

Key skills/qualifications: strong instructional design and training delivery, ability to assess competencies, expertise in AI enablement fundamentals, collaboration with compliance/technology stakeholders, and knowledge of regulatory/privacy considerations.