MS 365 and Power Developer — United States

Overview

Seeking senior developers with strong Microsoft Dynamics 365 and Power Platform expertise to design, build, integrate, and support enterprise contact center solutions. This role will focus on improving agent experiences, developing integrations, automating business processes, and supporting mission-critical applications.

Key Responsibilities

• Configure and customize Dynamics 365 and model-driven Power Apps.

• Design and maintain Dataverse data models, application components, forms, and workflows.

• Build and support enterprise integrations using REST APIs, JSON, OAuth 2.0, and related technologies.

• Develop Power Automate cloud flows and reusable automation components.

• Create and enhance Power Apps Component Framework (PCF) controls.

• Develop JavaScript and TypeScript solutions to improve user experience and application functionality.

• Support application lifecycle management, deployments, and release processes.

• Troubleshoot production issues across integrations, workflows, data, and custom applications.

• Create and maintain technical documentation.

Must-Haves

• 5+ years of overall IT experience.

• 2+ years of hands-on Dynamics 365 and/or Power Platform development.

• Model-Driven Power Apps experience.

• Microsoft Dataverse experience.

• Power Automate development experience.

• API integration experience (REST, JSON, HTTP, OAuth).

• Strong JavaScript and/or TypeScript skills.

• Experience troubleshooting complex application and integration issues.

• Understanding of SDLC, source control, and deployment processes.

Preferred Experience

• Power Apps Component Framework (PCF) development.

• Contact center or customer service platform experience.

• Enterprise integration architecture.

• Microsoft ecosystem experience beyond core Dynamics development.

• Experience working in production support environments.

Ideal Candidate

• Strong developer, not just a platform administrator.

• Comfortable building custom solutions and integrations.

• Able to translate business requirements into scalable technical solutions.

• Strong troubleshooting and problem-solving skills.

• Experience supporting applications through the full development lifecycle.

• Self-starter who can work independently in a remote environment.