Systems Developer — United States

About The Company

Heritage Hotels & Resorts is rooted in the culture, spirit, and traditions of New Mexico. Across its hotels, restaurants, and destinations, the company is committed to creating memorable experiences for guests and a supportive workplace for employees. Heritage encourages professional development and career growth, helping team members explore opportunities throughout the organization.

Employees can enjoy discounts at Heritage hotels, restaurants, spas, and retail locations, along with a workplace that values culture, community, and belonging. At Heritage, thoughtful technology supports the people and experiences that make each property distinctive.

About The Role

Heritage Hotels & Resorts is seeking an in-person Technology Systems Engineer to design, build, maintain, and improve the technology that supports its properties and corporate teams. Based at the company’s corporate office in New Mexico, this role may also involve travel within the state as directed by the Chief Information Officer.

You will help connect hotels, restaurants, and corporate operations through reliable internal systems and guest-facing digital experiences. Your work will support day-to-day service, operational efficiency, and the company’s ability to grow. From improving existing workflows to contributing to technology initiatives for new properties, you will help ensure systems are intuitive, scalable, and aligned with the standards of a hospitality organization.

This position is well suited to a hands-on, highly autonomous technology professional who enjoys solving complex problems, navigating unfamiliar vendor platforms, and turning operational needs into practical solutions. You will partner with leadership and teams across the organization, using sound technical judgment to support current priorities and contribute to long-term technology strategy.

Qualifications

Qualified candidates will bring a strong foundation in web technologies and experience building or supporting connected systems. The ideal candidate has:

• Experience with AI-assisted development workflows and automation.

• Strong knowledge of HTML, CSS, and JavaScript.

• Proficiency with Git, version control, and deployment processes.

• Experience working with APIs, system integrations, and databases.

• Working knowledge of networking and DNS, plus experience with Cloudflare or similar infrastructure platforms.

• Python or other scripting experience.

• Familiarity with enterprise systems, including single sign-on, permissions, and user provisioning.

• Website development experience, including content management systems or static site generators.

• Strong technical writing and documentation skills.

• Ability to troubleshoot vendor systems, including platforms with limited documentation.

• Strong systems thinking, problem-solving skills, and the ability to work independently.

• Familiarity with hospitality technology, multi-site operations, networking, or monitoring tools is an asset.

• Willingness to work in person from the Heritage Hotels & Resorts Corporate Office in New Mexico and travel within the state when directed by the CIO.

Responsibilities

• Manage the lifecycle of technology systems, including development, deployment, maintenance, and optimization.

• Build and support applications, automations, and integrations that improve business operations, data flow, and team efficiency.

• Maintain and enhance internal tools such as dashboards, workflows, identity and access management, and communication systems.

• Support guest-facing websites and digital experiences, including integrations with property management systems and guest data platforms.

• Help ensure systems deliver reliable performance, usability, and a polished experience appropriate for the hospitality environment.

• Use AI-assisted development tools to accelerate delivery, improve workflows, and extend technical capacity.

• Document system architecture, implementations, processes, and operational guidance clearly and consistently.

• Identify inefficiencies, reduce manual work, and deliver scalable solutions that improve system performance.

• Collaborate with leadership and operational teams to deliver technical priorities and inform future technology planning.

Benefits

Heritage offers competitive pay and comprehensive benefits, including a 401(k) match of 25%. Team members also receive discounts across Heritage hotels, restaurants, spas, and retail locations, as well as free employee parking. This role offers the opportunity to own meaningful projects from start to finish and see their impact across properties, corporate operations, and guest experiences. As the organization grows, you can broaden your responsibilities, deepen your technical expertise, and develop your career while working with leaders who value curiosity and innovation.

Equal Opportunity

Heritage Hotels & Resorts is committed to fostering a workplace where employees feel supported, respected, and included. The company values the diverse perspectives and contributions of its team members and welcomes applicants who are interested in helping deliver exceptional experiences for guests and colleagues.