IT Manager — Secaucus, NJ

We are hiring for IT Manager- Shopify & eCommerce

Location: Secaucus, NJ

Onsite || Fulltime

Position Overview

We are seeking an experienced and hands-on IT Manager – Shopify & eCommerce to lead our eCommerce technology operations, manage our Shopify website, and oversee the technical team responsible for our digital commerce platform.

The ideal candidate will have strong experience developing, launching, managing, and optimizing Shopify or Shopify Plus websites, preferably within the fashion, apparel, retail, or lifestyle industry.

This role requires a combination of technical expertise, team leadership, project management, and business understanding to ensure a seamless online shopping experience and drive eCommerce growth.

Key Responsibilities

Shopify Website Development & Management

• Lead the development, design, implementation, and ongoing management of Shopify / Shopify Plus websites.

• Manage website architecture, themes, customizations, applications, and third-party integrations.

• Oversee website content, product pages, collections, promotions, banners, and digital merchandising.

• Ensure website performance, responsiveness, security, functionality, and user experience.

• Optimize website navigation, checkout processes, usability, and conversion rates.

• Oversee website maintenance, troubleshooting, upgrades, and technical enhancements.

IT & eCommerce Team Management

• Lead, mentor, and manage developers and eCommerce technical resources.

• Assign projects, establish priorities, monitor deliverables, and ensure timely execution.

• Coordinate with internal teams, external vendors, and technology partners.

• Establish technical standards, efficient IT processes, and project management practices.

eCommerce Operations & Digital Growth

• Oversee daily eCommerce operations and online product merchandising.

• Coordinate promotional campaigns, seasonal launches, and online sales initiatives.

• Collaborate with marketing and merchandising teams on SEO, paid advertising, email marketing, and digital campaigns.

• Monitor website traffic, online sales, conversion rates, and customer behavior.

• Identify opportunities to increase online revenue and improve customer experience.

Systems Integration & Technical Operations

• Manage Shopify integrations with ERP, CRM, inventory management, payment gateways, and shipping platforms.

• Oversee APIs, third-party applications, and eCommerce technology solutions.

• Troubleshoot technical issues and maintain website uptime and operational stability.

• Evaluate new technologies and manage external technology vendors.

Reporting & Strategic Planning

• Monitor and report website performance, eCommerce KPIs, and project progress.

• Develop technology roadmaps aligned with business objectives.

• Work with senior leadership to identify technology requirements and implement scalable solutions.

• Recommend improvements to website infrastructure and digital capabilities.

Required Qualifications

• Bachelor's degree in IT, Computer Science, Information Systems, or a related field.

• 5+ years of experience in IT management, eCommerce technology, Shopify management, or a related role.

• Strong hands-on experience with Shopify or Shopify Plus website development and administration.

• Proven experience building, launching, managing, and maintaining eCommerce websites.

• Experience managing developers, technical teams, and external vendors.

• Strong understanding of eCommerce operations, website architecture, and third-party integrations.

• Working knowledge of HTML, CSS, JavaScript, Shopify Liquid, APIs, and web technologies.

• Experience with website analytics, performance monitoring, and conversion optimization.

• Excellent leadership, communication, project management, and problem-solving skills.

Preferred Qualifications

• Experience in fashion, apparel, retail, or lifestyle eCommerce.

• Shopify Plus experience.

• Familiarity with ERP, CRM, inventory management, and order management systems.

• Knowledge of Google Analytics, SEO, Google Ads, Meta Ads, and email marketing platforms.

• Experience with inventory synchronization, payment integrations, and shipping solutions.

• Experience scaling an online retail or fashion business.