Influencer Marketing Manager — United States — LinkedIn — 4487900544

About The Company

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Our mission is to transform the global retail supply chain by delivering unparalleled customer solutions and driving outstanding business performance. At SPS Commerce, every employee feels a true sense of belonging as we embrace diversity, equity, and inclusion, ensuring that everyone is accepted, valued, and empowered to make a meaningful impact.

About The Role

We are seeking an Influencer Marketing Manager to join our Brand Marketing team. This is a unique opportunity to build from the ground up and lead SPS Commerce’s influencer, creator, and user-generated content (UGC) marketing program. Reporting to the Head of External Communications and collaborating closely with the Social Media Manager and broader Marketing team, you will extend our brand’s reach and credibility by identifying, activating, and nurturing relationships with industry voices, subject matter experts, and content creators. The ideal candidate is an AI-savvy, natural relationship builder and creative storyteller who stays ahead of emerging platforms, trends, and best practices in the creator economy. You will translate influencer partnerships and UGC into measurable business impact while managing campaigns, budgets, and compliance.

Qualifications

• 2-5 years of experience in influencer marketing, social media marketing, or partnership marketing within a B2B technology or SaaS environment

• Experience in supply chain, CPG, or retail domains is required

• Proven ability to identify, recruit, and manage relationships with influencers, industry experts, or content creators

• Strong knowledge of FTC disclosure requirements and compliance best practices for influencer and sponsored content

• Experience sourcing, evaluating, or producing user-generated content including organic and paid creator placements

• Excellent writing, editing, and storytelling skills with the ability to create compelling briefs and creative direction

• Demonstrated use of AI-powered tools for influencer discovery, content development, or performance analysis

• Proficiency with social media and influencer management analytics tools and translating data into actionable insights

• Experience managing budgets and vendor or agency relationships

• Familiarity with graphic design and video editing platforms such as Figma or Canva

• Strong project management and organizational skills to handle multiple campaigns simultaneously

• Collaborative mindset with ability to build strong cross-functional relationships

• Passion for social and influencer marketing and a commitment to staying current with emerging trends and platforms

Responsibilities

• Develop and own SPS Commerce’s influencer marketing strategy aligned with brand and social media goals

• Research, identify, and cultivate relationships with industry experts, thought leaders, and content creators

• Lead outreach, negotiation, and onboarding for new influencer partnerships

• Plan and manage influencer campaigns end-to-end, including briefing creators and collaborating on content concepts

• Ensure all influencer content aligns with brand voice, messaging guidelines, and campaign objectives

• Build out and manage SPS’s user-generated content (UGC) strategy to complement influencer-driven demand generation

• Define SPS’s approach to emerging or higher-risk content formats in partnership with Brand Marketing leadership

• Manage influencer agreements, deliverable tracking, and payment coordination ensuring compliance with FTC and legal standards

• Oversee influencer marketing budget and maintain relationships with agencies, platforms, and marketplaces

• Track and report on influencer program performance using data-driven insights to optimize strategy

• Collaborate closely with Social Media, External Communications, Product Marketing, and Talent Marketing teams

• Maintain a pulse on emerging platforms, trends, and best practices within the influencer and creator economy

Benefits

• Competitive annual salary range of $72,200 - $97,900 based on experience and qualifications

• Comprehensive health, dental, and vision insurance plans

• Disability and life insurance coverage

• Paid time off and flexible work arrangements including hybrid and remote options

• 401(k) retirement savings plan with company match

• Health and flexible spending accounts

• Employee stock purchase plan

• Supportive and inclusive workplace culture focused on diversity, equity, and inclusion

Equal Opportunity

SPS Commerce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to affirmative action and fostering a diverse and inclusive workplace where every employee feels valued and empowered to contribute their best.