Social Media Manager — United States — LinkedIn — 4491223588

About the Company

States United Democracy Center is a nonpartisan organization dedicated to upholding the rule of law and supporting free, fair, and secure elections. The organization works to strengthen democracy through its communications and public engagement efforts.

About the Role

States United Democracy Center is seeking a Social Media Manager to join its Communications team. Reporting to the Deputy Director of Digital, this role is part of the Digital Team and is responsible for managing day-to-day content creation across the organization's social media channels and those of its CEO and leadership.

You will work closely with colleagues across the Communications team to turn complex issues into clear, engaging content, manage social media strategy, and help expand the organization's reach across existing and emerging platforms.

Key Responsibilities

• Perform all duties in accordance with States United's values of integrity, inclusion, collaboration, innovation, and excellence.

• Develop and execute social media strategies aligned with organizational priorities, identifying opportunities to grow audience, engagement, and impact.

• Create compelling copy, graphics, videos, and other content that highlights the organization's work and encourages engagement.

• Own, plan, and schedule social media calendars across platforms for States United Democracy Center, States United Action, and organizational leadership.

• Lead social media rapid-response efforts.

• Manage daily community engagement across social media platforms to expand the audience, increase brand awareness, and maintain consistency.

• Track social media performance and KPIs, analyze reporting data, and use insights to improve content strategy.

• Develop social media toolkits, guidance, and training for organizational leaders, stakeholders, and partners around key moments and best practices.

• Provide regular updates to leadership on social engagement, trends, and opportunities.

• Monitor news and social media conversations to identify opportunities to inform the public about current and previous organizational work on key issues.

• Stay informed about digital marketing trends, research new tools and platforms, and identify opportunities to expand audience reach and engagement.

• Support other Communications team projects as needed.

Required Qualifications

• Bachelor's degree in communications, journalism, public affairs, or a similar field.

• At least 6 years of social media experience in a news-driven environment.

• Excellent writing skills, with strong attention to accuracy and detail and the ability to quickly turn complex issues into clear, engaging content.

• Ability to create social-first visuals using tools such as Canva, Figma, or Adobe Creative Suite.

• Experience with social media management and analytics tools, such as Sprout Social and native platform insights.

• Experience reporting on social media metrics and analyzing performance.

• Strong listening, verbal, and written communication skills, with the ability to work effectively with colleagues at different levels and from diverse backgrounds.

• Excellent time management and prioritization skills, including the ability to respond effectively in a fast-paced environment and manage expectations.

• Sound judgment when selecting content for publication and promotion, as well as monitoring and moderating social media activity.

• Ability to communicate effectively across the organization and the democracy field, including with senior leaders, partner organizations, and elected officials.

• Strong writing skills and demonstrated expertise in developing and adapting messaging for digital platforms.

• Experience managing vendors and consultants.

• Positive attitude, concern for people and communities, confidence, common sense, and strong listening skills.

• Ability to travel up to 25% of the time.

• Willingness and ability to work beyond normal business hours, on weekends, or more than 40 hours per week when necessary.

Preferred Qualifications

• Candidates based in Boston, New York City, or Washington, D.C.

• Video editing skills for social media.

• Experience supporting or executing paid social campaigns.

• Experience working on election protection, voting rights, and/or democracy protection issues.

• Experience managing social media or creating content for executives.

Salary & Benefits

• Annual salary starting at $85,000+, commensurate with experience.

• 100% employer-paid health, vision, and dental plans.

• Matching retirement plans.

Location & Work Arrangement

The position may be based remotely within the United States or at one of the organization's offices in Boston, Massachusetts; Brooklyn, New York; or Washington, D.C.

Travel is required to attend organizational and team meetings, conferences, and other events as needed. Candidates must be able to commit to up to 25% travel.

Equal Employment Opportunity

States United Democracy Center values workforce diversity and an inclusive workplace where everyone feels a sense of belonging. The organization is an equal opportunity employer and encourages applications from all individuals regardless of race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Women, people of color, LGBTQ+ individuals, people with disabilities, and veterans are strongly encouraged to apply.

Reference Checks

As part of the finalist process, States United conducts professional reference checks and may contact former supervisors and colleagues beyond the references initially provided. The organization will not contact a candidate's current employer without express permission.