Enterprise Business hqrpKQr RfUhNmT 3 — Bend, OR

The Enterprise Business nKSCAYt TtkSm2d 3 will be responsible for participating and assisting in the analysis, design, development, implementation, and maintenance of our organization's critical business systems. This position’s primary focus will be on driving process improvements, maximizing operational efficiency, and enhancing overall business performance through the effective utilization of technology solutions.

This position does not directly manage any other caregivers.

Essential Functions And Duties

Conducts the analysis, evaluation, and documentation of complex business processes, requirements, and system needs.

Collaborates with stakeholders to understand their business goals and translate them into system requirements and specifications.

Conducts thorough research and analysis of existing systems, identifies areas for improvement, and recommends innovative solutions.

Develops and maintains detailed functional and technical design documents, use cases, business process models, and other system-related documentation.

Assists cross-functional teams in the design, development, testing, and implementation of new system enhancements and functionality.

Aligns technical solutions with business requirements, strategic plans, and established standards and provides technical guidance to ensure that installed systems are working effectively and that proposed systems will meet the organization’s future needs.

Ensures the successful delivery of projects within defined timelines, budgets, and quality standards.

Acts as a subject matter expert for business systems, providing guidance and support to end-users, stakeholders, and development teams.

Can be called upon to play the role of Project Manager for small to mid-size projects when required.

Monitors system performance, identifies issues, and recommends and implements appropriate solutions.

Collaborates with IT teams to oversee system integrations, data migrations, and system upgrades.

Stays up to date with industry trends, emerging technologies, and best practices related to business systems analysis.

Participates with caregivers, Informatics, and leadership to inform and advise strategic and tactical decisions. Actively participates in groups and makes or facilitates strategic and/or tactical decisions for business systems and other areas of responsibility.

Collaborates with the user community to formulate training curriculum; ability to develop simple training content from scratch.

Participates in on-call rotation, as required, and participates in after hour escalation calls.

Supports the vision, mission, and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: Bachelor’s degree in Computer Science, Information ABteY7Q, Information Management, Business, or related field from an accredited college or university or combination of education and relevant professional experience necessary to perform the full scope of this position.

Preferred: N/A

Licensure/Certification/Registration

Required: N/A

Preferred: Relevant business analysis or project management certifications such as CBAP (Certified Business Analysis Professional), PMP (Project Management Professional), CSM/CSPO (Certified Scrum Master/Product Owner), or PMI-ACP (Agile Certified Practitioner or PMI-PBA (Professional in Business Analysis).

Experience

Required: Six (6) or more years as a Business nKSCAYt TtkSm2d, Business Analyst, nKSCAYt TtkSm2d, or relevant combination of IT experience with a focus on planning, designing, building, and implementing small to mid-size, complex enterprise systems and projects.

Preferred: Three (3) years prior systems development life cycle, platform configuration and implementation experience with a broad spectrum of business and hospital-based applications (e.g., Epic, Mosaiq, Aria, Nuance (eScription and Dragon), 3M Coding, Atlas, Microsoft Reporting Services, Microsoft Integration Services, Microsoft Office Suite, M365, Truven, Pyxis, Workday, SAP, PeopleSoft, Kronos, Navex Document Library, Hill-Rom Nurse Call, and ServiceNow). Familiarity with ERP systems, CRM systems, EMR systems, data warehouses, M365, Cloud services, and other enterprise-level applications.