Senior Product Analyst — Chicago, IL

Job Overview:-

We are seeking an experienced Product Analytics Consultant with hands-on expertise in Amplitude Analytics or similar product analytics platforms to support our end client in the healthcare domain.

The ideal candidate will work closely with product managers, business stakeholders, and engineering teams to understand user behavior, define meaningful KPIs, develop analytics dashboards, and generate actionable insights that support data-driven product decisions.

The candidate should have strong experience in product analytics, event-based tracking, funnel analysis, cohort analysis, retention measurement, and dashboard development.

Key Responsibilities:-

- Conduct discovery sessions with product managers, business stakeholders, and engineering teams to understand business objectives and product requirements.

- Understand user journeys, product features, application workflows, and user interactions.

- Translate business requirements into meaningful KPIs, metrics, reports, and analytical dashboards.

- Build and maintain product analytics dashboards using Amplitude or comparable analytics platforms.

- Analyze product adoption, feature engagement, user journeys, workflow conversions, drop-offs, and retention.

- Define events, event properties, user attributes, and filters required for product analytics.

- Review existing event tracking and identify missing, duplicate, or inconsistently implemented events.

- Recommend best practices for automatic event capture, manual event tracking, and event metadata enrichment.

- Develop reusable charts, reports, cohorts, and dashboard templates.

- Validate analytics results against application data, business reports, and other trusted sources.

- Investigate discrepancies in event volumes, user counts, conversion rates, and reporting results.

- Document KPI definitions, calculation logic, data sources, assumptions, and analytical processes.

- Ensure compliance with applicable data privacy, security, access-control, and data-classification requirements.

- Present analytical findings and recommendations to technical and non-technical stakeholders.

- Provide training, demonstrations, and knowledge transfer to product and engineering teams.

Required Skills & Qualifications:-

- 3+ years of experience in Product Analytics, Digital Analytics, Business Intelligence, or a related field.

- 3+ years of hands-on experience with Amplitude Analytics or comparable product analytics platforms.

- Experience with one or more of the following platforms:

- Amplitude Analytics

- Mixpanel

- Pendo

- Heap

- Google Analytics (GA4)

- Adobe Analytics

- PostHog

- FullStory

- Contentsquare

- Strong understanding of product analytics concepts, including:

- Event-Based Tracking

- Funnel Analysis

- Cohort Analysis

- Retention Analysis

- User Segmentation

- Conversion Measurement

- Feature Adoption

- User Engagement Analysis

- Experience building dashboards, charts, reports, and analytical templates.

- Ability to define KPIs and translate business requirements into analytical solutions.

- Experience reviewing event taxonomies and application instrumentation requirements.

- Experience validating analytics data and troubleshooting reporting discrepancies.

- Strong communication and stakeholder management skills.

- Ability to collaborate with product, engineering, QA, data, and business teams.

Preferred Qualifications:-

- Previous experience working with healthcare applications, healthcare technology, or healthcare-related products.

- Experience supporting multiple products or application teams.

- Familiarity with web, mobile, embedded, or cloud-based applications.

- Understanding of application instrumentation, SDKs, automatic event capture, and event enrichment.

- Knowledge of data governance, privacy-aware analytics, and access controls.

- Experience working in enterprise or regulated environments.

- Familiarity with SQL, APIs, spreadsheets, or other tools used for data validation.

- Amplitude certification or equivalent product analytics training.

Expected Deliverables:-

- Product analytics dashboards and recurring reports.

- KPI and metric definition documents.

- Event and property requirements for identified use cases.

- Event-to-KPI mapping documentation.

- Reusable charts, cohorts, filters, and dashboard templates.

- Tracking and instrumentation gap assessments.

- Data quality validation reports.

- Analytics implementation guidance and user documentation.

Interested candidates with relevant Product Analytics experience and hands-on expertise in Amplitude or similar platforms are encouraged to apply.