ServiceNow Developer — United States — LinkedIn — 4491029796

Techvilla Solutions is seeking an experienced ServiceNow Developer to help design, develop, and enhance enterprise solutions on the ServiceNow platform. This role is suited to a hands-on technical professional who can translate business requirements into reliable, maintainable applications and workflows while collaborating with stakeholders and technical teams.

About The Company

Techvilla Solutions works with organizations to deliver technology solutions that support business operations and digital transformation. Our teams value thoughtful engineering, effective collaboration, and practical problem-solving. We aim to build dependable services and applications that help clients improve processes, strengthen service delivery, and make effective use of their technology platforms. At Techvilla Solutions, developers contribute to meaningful projects while working with colleagues across business and technical disciplines.

About The Role

As a ServiceNow Developer, you will design, configure, customize, and implement applications and platform capabilities to meet business needs. You will develop workflows, integrations, business rules, and automation, as well as support and improve existing ServiceNow modules. The role requires strong platform knowledge, sound scripting skills, and the ability to troubleshoot issues across applications and environments. You will collaborate with business stakeholders, functional consultants, and technical colleagues to clarify requirements and deliver solutions that are secure, scalable, and easy to maintain.

Qualifications

• Professional experience developing, configuring, and supporting solutions on the ServiceNow platform.

• Strong hands-on knowledge of ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.

• Experience configuring Service Catalog items, Record Producers, workflows, and Flow Designer.

• Knowledge of IT Service Management processes, including Incident, Problem, Change, Request, and Knowledge Management.

• Experience developing or supporting integrations using REST APIs, SOAP, IntegrationHub, and MID Server.

• Understanding of ServiceNow tables, forms, lists, access controls, and platform data structures.

• Familiarity with Service Portal, UI Builder, platform upgrades, deployments, and release practices.

• Strong analytical, communication, documentation, and problem-solving skills, with the ability to work effectively across teams.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications, modules, and platform components based on approved requirements.

• Create and maintain scripts, business rules, client-side functionality, scheduled jobs, and user interface behavior.

• Configure catalog items, record producers, workflows, and Flow Designer automation to streamline service processes.

• Build, maintain, and troubleshoot integrations with internal and external systems using appropriate ServiceNow integration tools and APIs.

• Implement and support ITSM capabilities, ensuring solutions align with established process and platform standards.

• Configure tables, forms, lists, and access controls to support usability, data integrity, and appropriate security.

• Customize Service Portal and UI Builder experiences to provide clear, accessible interfaces for platform users.

• Investigate platform issues, debug scripts, identify root causes, and optimize application performance.

• Support platform upgrades, enhancements, deployments, testing, and release management activities.

• Gather requirements, document technical solutions, and communicate progress, risks, and dependencies to relevant partners.

• Follow development best practices and contribute to code reviews, knowledge sharing, and continuous improvement.

Benefits

Techvilla Solutions offers the opportunity to work on ServiceNow initiatives that address real business needs and support ongoing platform improvement. Team members collaborate with experienced professionals across technical and functional areas, developing their skills through varied project work. The role provides scope to contribute ideas, strengthen platform expertise, and take ownership of deliverables. Compensation and benefits are provided in accordance with the position, employment terms, and applicable company policies.

Equal Opportunity

Techvilla Solutions is committed to providing equal employment opportunities. Hiring decisions are based on qualifications, skills, experience, and business needs. We welcome applicants from diverse backgrounds and do not tolerate discrimination or harassment on any basis protected by applicable law. Candidates who require reasonable accommodations during the recruitment process may contact the hiring team to discuss their needs.