Vice President of User Operations — United States

Vice President of User Operations

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Location Global Core Hubs Full Time Remote Hybrid On site Available

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Reports To Managing Partner Executive Committee

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About the Role

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We are seeking a high caliber Vice President of User Operations to take full strategic and operational ownership of our global market facing business units driving high volume user acquisition growth marketing infrastructure and revenue acceleration As a key member of the core executive tier you will be responsible for transforming complex corporate strategies into high performing operations that directly expand market share and maximize top line exchange revenue

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This is a premier executive leadership role with substantial organizational authority You will not inherit a rigid legacy structure instead you will have the mandate to re architect our global marketing machinery optimize cross border traffic conversion funnels and scale high volume market operations from their current stage We do not require direct digital asset experience we value a proven track record of managing large scale operations within Tier 1 tech giants global fintech networks or high growth transaction intensive platforms

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Responsibilities

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Own the global growth and market operations strategy optimizing multi million dollar budgets across diversified global regions

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Serve as the primary driver for global user acquisition and traffic conversion building automated infrastructure to scale marketing operations with optimal efficiency and data transparency

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Establish elite metrics driven organizational structures instituting rigorous KPI frameworks and performance dashboards that align regional execution with global revenue objectives

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Partner with Product Operations and Compliance teams to seamlessly bridge market facing initiatives with platform infrastructure and local jurisdictional parameters

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Direct large scale digital marketing pipelines localized market penetration campaigns and lifecycle management frameworks to maximize long term client value and minimize platform churn

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Build lead and mentor a high performing cross functional global market operations department fostering a culture of radical ownership and rapid execution

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What Were Looking For

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15 plus years of progressive experience in market operations growth marketing digital revenue management or related corporate leadership roles within complex global environments

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Significant senior executive experience as an EVP VP or Senior Director overseeing multi regional market operations driving user acquisition and managing large scale P and L

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Proven background in a transaction heavy or highly regulated sector such as Tier 1 internet conglomerates global fintech providers e commerce giants gaming platforms or digital banking

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Mastery of data driven market operations scalable user acquisition funnels lifecycle marketing economics and global team orchestration

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Outstanding commercial judgment and communication skills with a demonstrated ability to turn high level strategic visions into concrete profitable business units

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Exceptional emotional intelligence and leadership presence capable of navigating rapid organizational scaling and dismantling cross departmental silos

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Compensation and Benefits

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Highly competitive executive base salary aligned with Tier 1 industry standards

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Substantial annual performance based incentive and revenue share milestones

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Executive equity allocation and long term appreciation opportunities

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Comprehensive global medical dental and vision insurance packages

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Flexible executive time off and premium global corporate travel reimbursement