ServiceNow Developer — Austin, Texas Metropolitan Area

Job Type

Full-time

Description

xwFZX9V JpGBM, NRG. (SFI), a two-time USAToday Top Workplaces awardee and Washington Top Workplaces honoree, is seeking a ServiceNow Developer to support our growing team. In this role, you will configure and develop NSF ICM features, workflows, forms, business logic, reports, integrations, and automated tests under the direction of the Technical Lead and Solution Architect.

Location: Hybrid remote, with occasional on-site as needed

Key Responsibilities

• Configure tables, forms, fields, related lists, UI policies, data policies, and business rules.

• Develop scripts, Script Includes, client scripts, scheduled jobs, and notifications.

• Build flows, subflows, approvals, SLAs, escalations, and assignment rules.

• Configure Workspace/UI Builder pages, lists, actions, and role-based navigation.

• Create reports, dashboards, and data visualizations for case workload and status.

• Develop ATF tests and support regression testing and UAT defect correction.

• Document configurations, code, deployment steps, and technical decisions.

• Support environment promotion, production deployment, and post-release stabilization.

Requirements

• Bachelor’s degree in computer science, computer information systems, electrical engineering, math, or equivalent technical studies (required)

• 10+ years of professional experience, with at least 3 years in an Agile environment

• Strong JavaScript and ServiceNow Glide API skills.

• Experience with scoped applications, App Engine, Flow Designer, Workspace/UI Builder, ATF, and reporting.

• Working knowledge of ServiceNow case-management patterns and secure data handling.

• Experience configuring ACLs, roles, notifications, approvals, and audit history.

• Ability to build REST integrations, import sets, and transform maps.

• Experience with Agile user stories, peer review, defect tracking, and release management.

• Strong troubleshooting, documentation, and collaboration skills.

Desired Certifications

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Application Developer (CAD)

• ServiceNow Certified Implementation Specialist (CIS)

Additional Information

• Work Authorization: Must be either a US citizen, and able to obtain a Public Trust clearance.

• Clearance: Background checks may include criminal history, education/certification and employment verifications, credit history, and fingerprinting (Public Trust investigations typically take 4–8 weeks).

• Location: Hybrid remote, with occasional on-site as needed

• Salary Range: $110,000 – $170,000 annually

• Benefits: SFI offers a comprehensive benefits package. Details available at SFI Careers.

• This is a full-time, W2 position.

• No agencies, third parties, or Corp-to-Corp submissions.

• QWZwZE5 hkTQU ySr. is an Equal Opportunity Employer — all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

• SFI participates in E-Verify.

Salary Description

$110,000 – $170,000 annually