ServiceNow Developer — Charlotte, NC

Job Description

Must Have Technical/Functional Skills

Primary Skill: Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.

Experience: 8+ yrs

Roles & Responsibilities

Bachelor’s or master’s degree in computer science or related field.

Key Responsibilities

• Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces.

• Implement solutions utilizing ServiceNow platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.

• Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.

• Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.

• Support release management activities and ensure successful deployment through established governance, change control, and DevOps practices.

• Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.

• Ensure solutions meet security, audit, compliance, and regulatory requirements.

• Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements. Required Qualifications

• ServiceNow certifications (System Administrator/CSA and Implementation Specialist/CIS).

• 3-5+ years’ experience developing and supporting ServiceNow applications and platform capabilities.

• Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.

• Proficiency with JavaScript, ServiceNow scripting, APIs, integrations, and workflow automation.

• Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.

• Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology. Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) certification.

• Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.

• Experience supporting risk, compliance, governance, or enterprise service management initiatives.

• Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Ra nge: $110,000 - $120,000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE