Sr Workflow Automation Spec — United States

About Our Client:

The organization operates in the learning technology industry, focusing on developing connected solutions that engage learners, support educators, and improve student outcomes. It provides K–12 core curriculum, supplemental and intervention solutions, and professional learning services. The company partners with educators and school districts to address challenges in education by unlocking student potential and enhancing teacher capabilities. It serves over 50 million students and 4 million educators across 150 countries.

About the Opportunity:

The SR. WORKFLOW AUTOMATION SPECIALIST role is designed to enhance operational efficiency and experience by designing, building, modernizing, and supporting automation solutions. This role is pivotal in maintaining reliable production support while proactively improving customer experience operations through automation. The specialist contributes by leading automation initiatives from discovery to implementation and ensures the delivery of scalable, maintainable workflow solutions.

Responsibilities:

• Lead design, development, testing, deployment, and maintenance of workflow automations and integrations.

• Modernize existing automation solutions by migrating and optimizing workflows to improve reliability and scalability.

• Collaborate across platforms such as Salesforce, Smartsheet, Jira, and others using APIs and integrations.

• Identify automation opportunities, assess solutions, and build a pipeline of high-value initiatives.

• Use AI tools to accelerate discovery, design, development, testing, and problem-solving.

• Monitor production automations, troubleshoot issues, and manage incident communication.

• Manage multiple initiatives independently, document processes, and establish standards for testing and continuous improvement.

• Support operational reporting and data workflows in partnership with data teams.

Requirements:

• Bachelor’s degree or equivalent experience.

• Minimum 5 years in workflow automation, robotic process automation, process improvement, or related fields.

• Hands-on experience with automation design, development, testing, deployment, and support.

• Strong consultative skills with ability to translate complex business needs into solutions.

• Experience with Microsoft Power Automate or comparable enterprise automation platforms; experience modernizing legacy RPA solutions preferred.

• Familiarity with multiple business and technology platforms and understanding of APIs and data dependencies.

• Proven ability to lead cross-functional automation projects from discovery to measurable outcomes.

• Strong organizational and project management skills.

• Proficiency with AI tools such as Copilot, ChatGPT, and Codex.

• Demonstrated initiative, learning agility, and ability to identify and implement improvements.

• Excellent communication and relationship-building skills.

Pay Range and Compensation Package:

• Salary ranges from $68,000 to $70,500.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

3ZhV6sdHAdqD is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.