jPB jrSvyVZ – Salesforce Marketing Cloud — Los Angeles, CA

Apply now: CRM Manager, location is Onsite in Burbank, CA (Preferred) or New York, NY. The start date is ASAP for this contract position.

Job Title: CRM Manager - Salesforce Marketing Cloud

​Location-Type: Onsite - Burbank, CA (Preferred) or New York, NY (5 days/week)

Start Date Is: ASAP

Duration: Through February 2027, with anticipated extensions potentially through the end of 2027.

Compensation Range: $49-$52/hour W2

Benefits: Eligible for Health, Dental, Vision, 401K

Must be authorized to work in the U.S. This position is not eligible for sponsorship

Job DescriptionWe are seeking a highly technical, hands-on CRM Manager with extensive Salesforce Marketing Cloud experience to support email marketing operations for a large-scale, consumer-facing organization.

The ideal candidate combines advanced HTML email development, Salesforce Marketing Cloud expertise, and marketing automation experience with the ability to independently manage campaign execution, technical enhancements, and cross-functional requests.

Responsibilities• Manage incoming email campaign requests, including development, QA, automation, scheduling, and deployment.

• Build responsive HTML email templates from scratch within Salesforce Marketing Cloud.

• Create and maintain reusable email templates for multiple business units and marketing teams.

• Support Salesforce Marketing Cloud integrations, API calls, CloudPages, and data extensions.

• Maintain and enhance the customer preference center, including supporting datasets and CloudPage functionality.

• Troubleshoot email campaigns, improve existing CRM processes, and optimize automation workflows.

• Maintain marketing reporting and recommend improvements to campaign performance tracking.

• Leverage emerging AI-assisted development tools to improve email template creation and operational efficiency.

• Document technical workflows and support knowledge transfer across the CRM team.

Minimum Requirements:

• 5-7+ years of experience in CRM, email marketing, marketing operations, or related roles.

• Extensive hands-on Salesforce Marketing Cloud experience, particularly Email Studio, template development, automation, and campaign execution.

• Strong HTML development skills with experience building email templates from scratch.

• Experience managing email campaign development, testing, QA, and deployment.

• Direct-to-consumer (DTC) email marketing experience.

• Knowledge of SFMC back-end functionality, including API integrations, CloudPages, and data extensions.

• Experience supporting high-volume email marketing campaigns and complex CRM workflows.

• Familiarity with creative development tools such as Figma, Photoshop, Dreamweaver, or similar platforms.

• Experience with email rendering and testing tools.

• Strong technical troubleshooting, communication, and cross-functional collaboration skills.

Preferred Qualifications:

• Experience with AI development tools such as Cursor or Claude.

• Proficiency with Litmus or similar email rendering platforms.

• Experience with Adobe Illustrator and additional creative design tools.

• Knowledge of Tableau or Power BI for reporting and analytics.

• Familiarity with Salesforce Marketing Cloud Next / Agentforce.

• Entertainment, media, or other large-scale consumer marketing experience.

• Experience supporting large enterprise organizations and substantial email audience volumes.

• Marketing strategy experience.

• Bachelor's degree preferred.