Creative & Community Lead — United States

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Creative & Community Lead based in United States.

We are looking for a highly creative and strategic professional to shape and manage the brand's narrative across content, communication, and community engagement. This role combines strategic thinking with hands-on execution, ensuring that the brand's messaging reflects its direction, values, and audience expectations. You will monitor community sentiment, identify emerging conversations, and translate insights into compelling stories and content. Working closely with management, Product, and creative professionals, you will develop cohesive communication strategies across multiple channels. From content planning and creative direction to production and community interaction, you will take ownership of turning ideas into meaningful experiences. This is an opportunity for an independent, resourceful storyteller who can combine creativity, commercial awareness, and a genuine understanding of online communities.

Accountabilities

Take ownership of the brand's overall narrative, ensuring that its communication remains consistent, authentic, and relevant across all audience touchpoints. You will combine community insights, strategic planning, creative development, and direct execution to build meaningful engagement and strengthen brand perception.

• Monitor customer sentiment and public perception through community discussions, CS2 conversations, customer support feedback, Product insights, and business intelligence.

• Identify what audiences appreciate, what concerns them, and how their perceptions evolve over time.

• Collaborate with management and Product teams to translate business direction and product developments into a clear, compelling brand narrative.

• Ensure consistency across social media, blogs, product communications, community interactions, and larger content initiatives while adapting messaging to different audiences.

• Develop and manage content plans aligned with product roadmaps, events, releases, and developments within the CS2 and esports communities.

• Create engaging content concepts, including gaming-related productions, community-focused initiatives, collaborations, short-form videos, and larger creative projects.

• Maximize the value of content production by repurposing collaborations, shoots, and creative assets into multiple deliverables.

• Direct designers, editors, copywriters, creators, and external production partners, providing clear briefs, feedback, and creative guidance.

• Take responsibility for the quality and final delivery of creative projects while remaining actively involved in execution.

• Maintain an authentic and continuous presence within the community, ensuring communication feels natural, relevant, and genuinely engaged rather than limited to promotional announcements.

• Manage creative resources and production budgets thoughtfully, balancing quality, impact, and commercial efficiency.

Requirements

We are looking for a proactive, independent, and highly creative professional with strong storytelling abilities and the confidence to take ownership of both strategy and execution. The ideal candidate combines excellent communication skills, emotional intelligence, audience awareness, and commercial judgment with the ability to lead creative projects and collaborate effectively across different teams.

• Demonstrated ability to take initiative, work independently, and deliver results without requiring constant direction or extensive team support.

• Strong creative thinking and storytelling skills, with the ability to develop compelling narratives and translate ideas into engaging content.

• Hands-on approach, with the ability to contribute directly to content creation and execution rather than relying entirely on others.

• High emotional intelligence and a strong understanding of psychology, audience behavior, and brand perception.

• Curiosity and research skills, with a genuine interest in understanding what communities are discussing, appreciating, and criticizing.

• Strong organizational and project management abilities, including content planning, prioritization, and execution.

• Excellent communication and collaboration skills, with the ability to work effectively with management, Product, Customer Relations, BI, and creative professionals.

• Experience directing creative work, briefing collaborators, providing constructive feedback, and maintaining high-quality output.

• Commercial awareness and the ability to manage production, collaboration, and external contractor costs efficiently.

• Familiarity with CS2, esports, gaming, and internet culture is highly desirable, along with the ability to become deeply immersed in these communities quickly.

Benefits

• Opportunity to take ownership of the brand's creative direction, storytelling, and community presence.

• A hands-on, high-impact role combining strategic responsibility with creative execution.

• Direct collaboration with management, Product teams, and creative professionals.

• Opportunity to develop original content concepts, creative campaigns, and community-driven initiatives.

• Flexibility to work with internal creative resources and external contractors to bring ideas to life.

• Remote working opportunity.

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We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through McQ6p3QTp?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.