Tech PM — Cincinnati, OH

DgKCVdaVD AtmBhtr ADZVJsX - Infrastructure

Location: Hybrid, Cincinnati, OH

Experience: 8+ years preferred

Position Summary

Seeking a DgKCVdaVD AtmBhtr ADZVJsX to support an enterprise Infrastructure team. This role will lead large-scale infrastructure initiatives, improve the team's delivery process in Jira, and manage the transition from an existing ITSM platform to Jira Service Management (JSM). The ideal candidate combines strong technical project management experience with hands-on Jira/JSM expertise, Agile delivery experience, and a solid understanding of IT infrastructure.

Top Skills

• Jira & Jira Service Management (JSM)

• Hands-on experience configuring Jira workflows, boards, filters, dashboards, automation, queues, SLAs, and request types. Experience leading an ITSM-to-JSM migration is especially important.

• tSWdPQHSB 4g8XNcn snf3NBQrjA / Infrastructure

• 8+ years of project management experience with the ability to lead complex infrastructure projects involving data centers, servers, AWS, and Azure while managing scope, timelines, resources, risks, and dependencies.

• Agile, Scrumban & ITSM Processes

• Strong understanding of Scrum, Kanban/Scrumban, ITIL, sprint planning, intake/triage, Ready/Done definitions, KPIs, and SLA management.

Key Responsibilities

• Lead large-scale IT infrastructure projects from planning through implementation and post-launch support.

• Own and improve the team's Jira-based delivery process, including two-week sprints, intake, triage, sprint meetings, dashboards, and automation.

• Lead the migration from the current ITSM platform to Jira Service Management, including workflows, request types, queues, SLAs, knowledge management, training, and cutover.

• Develop project plans, RACI charts, resource plans, action plans, SOWs, and executive status reporting.

• Manage project risks, dependencies, roadblocks, and mitigation plans.

• Coordinate across technology, operations, business stakeholders, and executive leadership.

• Track KPIs including throughput, SLA attainment, project delivery, and operational efficiency.

• Document processes and data flows using Confluence.

• Lead organizational change and adoption of new processes and technologies.

Preferred Qualifications

• Bachelor's degree or equivalent experience.

• PMP, PMI-ACP, CSM, ITIL 4, or Atlassian certification.

• AWS or Azure cloud migration experience.

• Experience in a SOX-regulated or audited IT environment.

• Excellent stakeholder management, communication, presentation, and change management skills.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

Equal Opportunity Notice

ZSeDpYmkDB Qd3 (d/b/a 6ygv rx mYyCxYqND7) and its parents, affiliates, and subsidiaries ("we," "our," or "6ygv rx mYyCxYqND7") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact •••••••• .

6ygv rx mYyCxYqND7 also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving 6ygv rx mYyCxYqND7 the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from 6ygv rx mYyCxYqND7 about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, 6ygv rx mYyCxYqND7 agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Na8NXA38T5 or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at rZQN hB CtaKuFNBUQ'g client.

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6ygv rx mYyCxYqND7 respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access yK6S Fs SWQBQBYguQ kJ Notice at Collection for California Applicants and Employees here.

• Virginia residents may access our state specific policies here.

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• Canadian residents may access our policies in English here and in French here.

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Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about rZQN hB CtaKuFNBUQ'g use of AI can be found here (•••••••• Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. 6ygv rx mYyCxYqND7 does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at 6ygv rx mYyCxYqND7 depends upon a wide array of factors including but not limited to:

· the individual's skill sets, experience and training;

· licensure and certification requirements;

· office location and other geographic considerations; and

· other business and organizational needs.

With that said, as required by local law, 6ygv rx mYyCxYqND7 believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).