Wf nkUYhqa – API – Remote — Omaha, NE

As a QA Analyst focused on APIs, you will play a key role in advancing mission-critical capabilities that support the future of Workplace Solutions. This role blends quality assurance, systems analysis, test strategy, technical problem solving, API validation, and automated and manual testing to help deliver reliable, scalable solutions for our Benefit Administrator partners. You will collaborate with business and technology teams, connect end-to-end system behavior to quality outcomes, and help ensure solutions improve efficiency, quality, and the customer experience.

WHAT WE CAN OFFER YOU:

• Estimated Salary: $76,000 - $92,000 depending on skills and qualifications, plus annual bonus opportunity.

• 401(k) plan with a 2% company contribution and 6% company match.

• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Partner with business and technology teams to ensure API-enabled solutions that support Workplace Solutions initiatives meet quality standards and improve outcomes for Benefit Administrator partners.

• Analyze end-to-end system behavior, data flows, requirements, dependencies, and assumptions to define test coverage and validate that solutions perform as expected across integrated systems.

• Review requirements for clarity and testability, and maintain traceability between requirements, test cases, and test results as needs evolve.

• Create clear QA documentation, including test plans, test cases, test data, defect reports, and test result summaries that support solution delivery and long-term maintainability.

• Lead or support test planning and execution for functional areas, including manual and automated API testing for enhancements, upgrades, regression, and ongoing maintenance.

• Investigate defects and ambiguous issues using structured problem solving, root-cause analysis, and evidence-based recommendations to support sound release decisions.

• Facilitate productive discussions with developers, business partners, and other stakeholders to triage defects, clarify expected behavior, and promote shared understanding of quality risks.

• Identify opportunities to improve test processes, automation coverage, and delivery practices while setting quality expectations and supporting continuous improvement.

WHAT YOU'LL BRING:

• 4+ years of QA analysis experience, including hands-on experience analyzing, testing, and validating API functionality.

• Experience using API testing tools such as Postman and Swagger to validate functionality and security.

• Strong technical and systems acumen, with the ability to interpret architecture, tools, processes, data flows, and integration patterns and translate them into feasible testing scenarios and cases.

• Proficiency with automated testing frameworks such as Karate, including the ability to design, execute, and maintain automated API test scripts that enhance test coverage, streamline validation, and improve software quality and reliability.

• Familiarity with CI/CD practices, including integrating automated API tests into build and deployment pipelines to support continuous testing and release readiness.

• Experience planning and executing performance and load testing of APIs, including analyzing response times, throughput, and scalability under expected and peak volumes.

• Demonstrated ability to break down moderately complex or ambiguous requirements and system behavior, evaluate quality risks, structure testing strategies, and recommend testing actions.

• Strong communication and facilitation skills, with the ability to translate complex concepts into clear, actionable insights for both technical and non-technical stakeholders.

• Experience building trusted stakeholder relationships, balancing perspectives, addressing concerns, and helping negotiate test scope, priorities, and release-readiness tradeoffs.

• Working knowledge of Agile/Scrum methodologies and the ability to bridge quality needs with business scenarios and technical solutions.

PREFERRED:

• Experience supporting secure and accurate employee and benefit data exchanges with technical third-party Benefit Administrator partners through API integrations.

• Prior experience working in the insurance industry.

• Experience using AI-assisted testing tools to generate test cases and test data, accelerate test automation, and improve defect analysis.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at ••••••••. Please allow at least one week from time of applying if you are checking on the status.

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