Live Stream Operations Manager, TikTok Shop — Beverly Hills, CA

About 4bk7p7V9 dVFVnycB

4bk7p7V9 dVFVnycB is a Certified TikTok Shop Partner and one of the fastest growing social commerce agencies in the US. We are the growth partner behind premium brands like Vitamix, Samsung, AOSU and KeaBabies, running their TikTok Shops end to end: shop operations, creator affiliate programs, live selling, content, paid ads and fulfillment. In 2026, TikTok Shop named us an Annual Ecosystem Partner of the Year.

Live selling is at the center of what we do. From our headquarters a block from Rodeo Drive, we run 12+ live studios with 100+ hosts, stream more than 3,500 hours of live selling a month, and ship 99%+ of orders the same day.

We're looking for exceptionally talented people to join us at an exciting time in our growth. TikTok Shop changes every month, and the people who thrive here move fast, own their results, and are always looking for a better way to build, test and scale.

Role Overview

The Live Stream Operations Manager keeps our live studios running and selling. You own what happens before, during and after every stream: who is on, what they sell, how the room is set up, and what the numbers say afterward. You work with our live, account management and ads teams to turn thousands of live hours a month into GMV for our brands.

Key Responsibilities

• Run the live schedule: Build and manage the weekly schedule across our studios, covering hosts, moderators and shifts, and fill gaps fast when plans change.

• Prepare every stream: Product lineups, pinned items, flash deals, promotions, run-of-show and studio setup ready before going live.

• Manage the room in real time: Watch stream health, comments, inventory and pricing during lives, and fix problems as they happen.

• Lead and coach hosts: Onboard new hosts and moderators, review recordings, and give feedback that lifts conversion.

• Own the numbers: Track GMV per hour, viewers, watch time, conversion and host performance, and report what to change.

• Protect account health: Keep lives within TikTok Shop policy, and handle violations and appeals when they come up.

• Coordinate across teams: Line up live plans with account managers, the affiliate team and LIVE GMV Max ads on each brand's calendar.

• Improve the system: Find what slows the studio down and fix it, from checklists to tools.

Qualifications

• Experience: 2+ years running or producing livestream commerce, ideally TikTok Shop LIVE, at an agency, brand or seller.

• Platform skills: Hands-on with TikTok LIVE Studio or LIVE Center, Seller Center product and promotion setup, and LIVE analytics.

• People leadership: Has scheduled, trained or led hosts and moderators.

• Analytical skills: Comfortable with data and spreadsheets, and turns them into decisions.

• Calm under pressure: Keeps a live show on track when something breaks.

• Communication: Clear with hosts, brands and internal teams.

Nice to have

• Experience running several brands or studios at once

• LIVE GMV Max or Spark Ads

• Live auctions or Whatnot

• Kitchen, home, beauty or consumer electronics categories

What We Offer

• Competitive pay: $68,000 to $90,000 base salary, depending on experience, plus bonus.

• Full benefits: Health, dental and vision insurance.

• Retirement: 401(k) with company match.

• Career growth: A fast-growing agency adding brands and studios, with room to grow as we do.

• Live studios: Work inside one of the largest TikTok Shop live operations in the US.

• The neighborhood: Erewhon, Rodeo Drive, Cha Cha Matcha and many more food and drink options right by the office.

Ready to run some of the busiest live studios on TikTok Shop? Apply today.

4bk7p7V9 dVFVnycB is an equal opportunity employer.