Technical Writer — United States — LinkedIn — 4488805891

About The Company

Advanced Technology Services (ATS) was founded in 1985 and operates across the United States, Mexico, and the United Kingdom. As a provider of industrial maintenance services, ATS helps manufacturers improve performance and keep their factories running effectively. Our work depends on strong collaboration, practical expertise, and clear processes that support customers and employees. We are committed to continuously improving the way industrial operations work and to providing the information teams need to perform their jobs safely and consistently.

About The Role

Advanced Technology Services is seeking a detail-oriented technical documentation professional to prepare, maintain, and improve documentation for business processes, systems, and products. In this role, you will gather information from a variety of sources and translate technical and business requirements into clear, accurate materials for specific audiences. You will work with teams, management, and customers to understand how processes operate, identify opportunities for improvement, and make complex information easier to use.

The successful candidate is organized, curious, and comfortable managing multiple documentation assignments. You will help ensure that published materials follow established standards and remain concise, consistent, professional, and current. This position calls for sound judgment, strong communication, and the ability to meet deadlines while working independently and collaboratively.

Qualifications

An associate’s degree in a related field and at least one year of related experience are preferred. An equivalent combination of education, training, and experience may also be considered. Candidates should be proficient with Microsoft Office applications, including Word, Excel, and Visio, and have excellent written and verbal communication skills.

Strong attention to detail, organization, and scheduling skills are essential. The ability to analyze information, manage multiple priorities, work independently as well as with others, and deliver accurate work within tight deadlines is important. Familiarity with relevant systems or products, along with knowledge of commonly used concepts and practices in a related field, is desirable.

This position is generally performed in a moderately noisy business-office environment. Duties regularly involve using hands, speaking, and hearing, and may require extended periods of sitting, reaching, and close visual work. Employees may use a telephone, computer, keyboard, and other standard office equipment.

Responsibilities

Prepare and maintain technical documentation, such as references, manuals, instructions, and other user materials, in accordance with established standards. Collect, organize, and evaluate the information required to produce accurate, audience-appropriate documents. Develop a practical understanding of complex technical information and translate business specifications into clear user documentation.

Analyze existing processes, assess how they work, and define and document recommended improvements. Review published materials for accuracy, clarity, consistency, and relevance, and recommend revisions when needed. Collaborate with colleagues, managers, and customers to clarify requirements, validate content, and continuously improve documentation and processes. Organize and schedule assignments effectively, manage competing tasks, and communicate progress or information needs to relevant stakeholders.

Benefits

ATS offers market-leading benefits, including medical, dental, and vision plans, paid time off, a 401(k) retirement plan with employer matching, tuition reimbursement, and additional programs. The pay range for this position is $57,889.50–$74,035.56 USD. ATS believes in fair and equitable pay. Actual compensation may vary within, above, or below the stated range based on factors such as education, training, experience, professional achievement, business needs, and location.

Equal Opportunity

Advanced Technology Services is committed to providing equal employment opportunities in all aspects of employment. Employment decisions are made without regard to age, color, race, religion, sex, pregnancy, gender identity, sexual orientation, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. ATS is committed to a respectful and inclusive workplace for all applicants and employees.