Technical Writer — United States

About The Company

Advanced Technology Services (ATS) was founded in 1985 and operates across the United States, Mexico, and the United Kingdom. As an industrial maintenance partner, ATS helps manufacturers improve equipment reliability, increase productivity, and keep their factories running better. Our teams combine technical expertise, practical problem-solving, and a commitment to continuous improvement to support customers in demanding industrial environments.

About The Role

ATS is seeking a detail-oriented technical documentation professional to create and maintain clear, accurate, and useful materials for internal and external audiences. In this role, you will turn technical and business information into documentation that people can understand and use. You will gather information from subject matter experts, review existing processes, identify opportunities for improvement, and help ensure that published materials remain current and consistent with established standards.

The successful candidate will be comfortable working with complex information and communicating it in a concise, organized manner. You will collaborate with colleagues, management, and customers, balancing independent work with input from multiple stakeholders. This position requires strong organization, careful attention to detail, and the ability to manage priorities and deadlines in a professional business-office environment.

Qualifications

An associate degree in a related field and at least one year of relevant experience are preferred. An equivalent combination of education, training, and experience may also be considered. Candidates should be proficient with Microsoft Office applications, including Word, Excel, and Visio, and demonstrate excellent written and verbal communication skills.

You should be highly organized, attentive to detail, and able to work effectively both independently and collaboratively. The role requires the ability to meet tight deadlines, manage multiple tasks, and apply sound judgment when organizing and presenting information. Experience with relevant systems or products, as well as familiarity with common concepts, practices, and procedures in a related field, is desirable.

Responsibilities

Prepare, update, and maintain technical documentation, including references, manuals, instructions, and related materials, in accordance with established standards. Collect, verify, and organize the information needed to develop accurate and complete documents. Build an understanding of complex technical content and translate business specifications into practical documentation tailored to specific audiences.

Review current processes, assess how they work, and document potential improvements. Check materials for clarity, accuracy, consistency, and professionalism before publication. Review published documentation regularly, identify information that needs updating, and recommend revisions as appropriate. Work with teams, managers, subject matter experts, and customers to clarify requirements and continuously improve processes and documentation.

Benefits

ATS offers market-leading benefits designed to support employees’ health, financial well-being, and professional development. Benefit programs include medical, dental, and vision plans; paid time off; a 401(k) retirement plan with employer matching; and tuition reimbursement. Eligibility and plan details are subject to applicable program terms.

ATS believes in fair and equitable pay. The anticipated pay range for this position is $57,889.50 to $74,035.56 USD. Actual compensation may vary within or outside this range based on factors such as education, training, experience, professional achievements, business needs, and work location.

This position typically operates in a moderately noisy business-office environment. Employees regularly use their hands and communicate verbally, and may spend extended periods sitting, using a keyboard, computer, telephone, and other office equipment. Close vision and reaching may also be required at times.

Equal Opportunity

Advanced Technology Services is committed to providing equal employment opportunities in all aspects of employment. We do not discriminate against applicants or employees based on age, color, race, religion, sex, pregnancy, gender identity, sexual orientation, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. ATS is committed to fair and respectful treatment throughout the employment process. Please refer to the ATS privacy policy for information about how personal information is handled.