Affiliate Marketing Manager — Southeast Asia

Affiliate Marketing Manager (Full-time)

Role Summary

This position is responsible for the overall operation and management of our affiliate program.

In addition to recruiting, managing, and communicating with affiliates, you will oversee all aspects of affiliate operations, including managing team members' tasks, coordinating with internal and external stakeholders, monitoring performance, and handling SEO-related activities.

We expect you to go beyond day-to-day operations by proactively monitoring the overall performance of the affiliate channel, identifying challenges, developing and implementing improvement strategies, and optimizing business processes.

Building and maintaining strong, long-term relationships with affiliates and fostering trust are also essential to this role.

The role requires strong communication skills in Mandarin Chinese and English, as you will regularly interact with affiliates and collaborate with internal teams and external stakeholders across different markets. Knowledge of Malay is an advantage.

Location Requirements

• Preferred Location: Malaysia.

• Other Locations: Candidates based elsewhere in Southeast Asia are also welcome to apply.

• Candidates must be able to work effectively with regional teams and stakeholders across different time zones, where applicable.

Main Responsibilities

• Oversee the overall operation and management of the affiliate program.

• Recruit, screen, onboard, and manage affiliates.

• Build and maintain relationships with affiliates, communicate regularly, and drive performance improvements.

• Manage team members' tasks, monitor progress, and provide guidance and support.

• Review and analyze KPIs and performance data, and develop strategies for improvement.

• Manage affiliate commission structures, campaign strategies, creative assets, payments, and other operational activities.

• Coordinate with technical teams regarding the affiliate management system and back-office operations.

• Collaborate with marketing teams, SEO agencies, and other internal and external stakeholders to ensure smooth execution of activities.

• Address operational issues, escalate problems when necessary, and continuously improve workflows and processes.

Language Requirements

Mandatory:

• Mandarin Chinese: Strong fluency in written and spoken Mandarin Chinese, with the ability to communicate professionally with affiliates and business partners.

• English: Business professional proficiency in written and spoken English, with the ability to handle daily business communication, stakeholder coordination, meetings, explanations, and problem-solving.

Preferred:

• Malay: Knowledge of Malay is a plus but not required.

Requirements

• Strong business communication skills in both Mandarin Chinese and English.

• Ability to organize and prioritize team tasks, manage multiple projects, and monitor progress.

• Ability to build positive relationships with internal and external stakeholders and move projects forward through effective coordination.

• Ability to establish and maintain long-term, trusting relationships with affiliates and partners.

• Proactive problem-solving skills and the ability to take ownership and initiative.

• Ability to review metrics, interpret performance data, and proactively identify opportunities for improvement.

Preferred Skills and Experience

• Experience in affiliate marketing, partner management, or digital marketing.

• Previous experience as a team leader, manager, or in managing team members.

• Knowledge of web marketing, SEO, and online business.

• Experience in KPI management, data analysis, and reporting.

• Experience using administrative dashboards, CRM systems, spreadsheets, and similar tools.

• Experience communicating and coordinating with technical or development teams regarding work-related matters.

Candidates without direct affiliate marketing experience may still be considered. We place high value on management capabilities, communication skills, comprehension, problem-solving, and initiative.

Employment Type

Full-time