UX Designer — Phoenix, AZ

About The Role

The role is for a UX designer who owns end-to-end product experience: from research and information architecture through high-fidelity interaction design and shipped, measurable UI. The team designs complex, data-heavy web and mobile applications used by thousands of users daily, where clarity, speed, and usability directly drive retention.

You will work alongside product managers, front-end engineers, and UX researchers to solve problems where design decisions are validated by data and usability findings — not opinions. This is a hands-on IC role with real ownership over core product surfaces.

Key Responsibilities

• Own end-to-end design for core product flows: discovery, wireframes, high-fidelity mockups, interactive prototypes in Figma, and handoff-ready specifications

• Plan and run usability studies, diary studies, and moderated interviews; synthesize findings into prioritized, actionable design recommendations

• Design and maintain components in a shared design system, partnering with front-end engineers on tokens, accessibility standards, and implementation fidelity

• Translate complex workflows and dense data interfaces into clear, scannable experiences for both expert and first-time users

• Use product analytics (Amplitude or equivalent) and session replay tools to identify friction points and measure the impact of shipped designs

• Run structured design critiques, document rationale and tradeoffs, and keep stakeholders aligned from concept through launch

• Iterate post-launch: define success metrics with PMs, review performance, and drive continuous improvements based on real usage data

What We Are Looking For

• 3–6 years of UX/product design experience, including shipping software used at scale (B2B SaaS, consumer apps, or similar)

• Expert-level Figma skills: auto layout, component libraries, prototyping, and developer handoff workflows

• A portfolio demonstrating end-to-end ownership of complex, data-rich product experiences — not just visual polish

• Hands-on qualitative research experience: writing discussion guides, moderating sessions, and synthesizing findings independently

• Solid grounding in interaction design principles, accessibility standards (WCAG 2.1 AA), and responsive/mobile design patterns

• Bachelor's degree in HCI, Design, Psychology, or related field — or equivalent practical experience

• Bonus: Experience with design systems governance, HTML/CSS literacy for tighter engineering collaboration, motion/prototyping tools (Framer, ProtoPie), or running unmoderated research at scale (UserTesting, Maze)