Senior Website UX & Conversion Optimization Manager — Skyne Beauty, San Francisco, CA

About Skyne Beauty

Skyne Beauty is a growing Korean skincare brand offering science-backed skincare solutions to consumers.

As we expand our digital presence and e-commerce operations, we're looking for an experienced website optimization professional who can enhance customer experiences, improve website performance, and drive measurable business growth.

About the Role

We're seeking a Senior Website UX & Conversion Optimization Manager to lead website experience, conversion rate optimization (CRO), and digital storefront improvements.

You'll work closely with company leadership to optimize our Shopify website, improve customer journeys, and develop strategies that turn website visitors into loyal customers.

Key Responsibilities

• Develop and execute website optimization and conversion improvement strategies.

• Lead UX/UI improvements across desktop and mobile shopping experiences.

• Optimize Shopify product pages, landing pages, navigation, and checkout journeys.

• Conduct A/B testing to improve conversion rates, engagement, and revenue.

• Analyze customer behavior through Google Analytics 4, Microsoft Clarity, and other analytics platforms.

• Identify and resolve website usability issues, customer friction points, and conversion barriers.

• Collaborate with designers, developers, and marketing teams on website enhancements.

• Improve website speed, mobile responsiveness, and accessibility.

• Optimize product discovery, promotional placements, and customer purchasing experiences.

• Track conversion rates, bounce rates, cart abandonment, and other performance metrics.

• Present website performance insights and optimization recommendations to leadership.

Qualifications

• 4+ years of professional experience in website optimization, UX/UI, e-commerce, or conversion rate optimization.

• Strong hands-on experience with Shopify or comparable e-commerce platforms.

• Demonstrated experience improving website conversion rates and customer journeys.

• Proficiency with Google Analytics 4, Microsoft Clarity, Hotjar, or similar analytics tools.

• Experience conducting A/B testing, usability testing, and customer behavior analysis.

• Understanding of HTML, CSS, Shopify Liquid, or website development workflows.

• Strong knowledge of mobile optimization, responsive design, and website performance.

• Experience collaborating with designers, developers, and digital marketing teams.

• Prior experience in D2C, beauty, skincare, or consumer brands is preferred.

• Strong analytical thinking, problem-solving, and project management skills.

Compensation & Benefits

• Base Salary: $110,000 annually

• Additional performance-based bonuses tied to website conversions, revenue improvements, and business performance.

• Opportunity to work directly with company leadership.

• Professional development and expanded leadership opportunities.

Why Join Skyne Beauty?

At Skyne Beauty, we believe a great digital experience is essential to building customer trust and growing a successful skincare brand.

You'll have the opportunity to shape our online shopping experience, implement meaningful website improvements, and directly contribute to business growth.

If you're passionate about UX, e-commerce optimization, and creating exceptional digital experiences, we'd love to hear from you.