Network Engineer — IDR, Inc., Charlotte, NC

IDR is seeking a Network Engineer to join one of our top clients for an opportunity in Charlotte, North Carolina. In this role, you’ll provide hands-on support for a Cisco-based network environment in a customer setting, helping maintain stable and secure connectivity for day-to-day operations. This is a great opportunity to work with an established organization and contribute to critical infrastructure support in a hybrid environment.

Position Overview for the Network Engineer:

• Provide day-to-day network support, including troubleshooting, incident response, and service restoration

• Configure, support, and maintain Cisco switching and routing equipment in a production environment

• Assist with network changes and implementation activities while following standard change control processes

• Document configurations, troubleshooting steps, and work performed to support operational consistency

• Collaborate with cross-functional teams and escalate complex issues as needed to maintain network stability

Requirements for the Network Engineer:

• CCNA-level knowledge with hands-on Cisco switching and routing experience in a production environment

• Experience troubleshooting VLANs, trunk ports, and inter-VLAN connectivity in enterprise networks

• Strong incident troubleshooting skills, including isolating issues across switching, routing, and IP configuration

• Ability to work in a hybrid environment with onsite presence multiple days per week

• Strong documentation skills and experience working within structured operational processes (ticketing/change control)

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success.

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.