Digital Content & Platform Specialist — Santa Monica, CA

The Digital Content & Platform Specialist supports the operational readiness, monitoring, QA, and incident response for BNWKUf 3bJyUUA’S live events & VOD across its digital ecosystem, including our owned apps, FAST channels, and distribution to partner platforms such as Amazon, Roku, Apple TV, and Fubo. This role goes beyond monitoring: Specialists are expected to build deep fluency in our Content Management System and publishing workflows, know our tournament schedules and content inside and out as the backbone of daily work.

Specialists act as first responders when something goes wrong — detecting, triaging, and resolving incidents at Tier 1, escalating when needed, and communicating impact quickly and clearly to stakeholders. Equally important is the proactive half of the role: verifying streams, schedules, metadata, and partner feeds ahead of all matches and major tournaments, catching issues before they become visible to a subscriber or partner, and feeding recurring pain points back to Product and Engineering as a trusted partner rather than a downstream customer. This is an opportunity to help operate — and help shape — a team that is moving from reactive stream-watching to a higher-value role that protects revenue, viewer trust, and the platforms we serve.

Digital Content & Platform Specialists work on-site in our Santa Monica, CA office, on a rotating schedule — “following the tournaments” — that includes nights, weekends, swing shifts, and occasional holidays.

In this role, you will:

• Actively monitor all delivery platforms — owned apps (iOS, Android), FAST channels, OTT, and VOD — across Apple TV, Roku, Amazon Prime, Fubo, and other partner destinations to ensure continuous, high quality delivery.

• Operate bJvXVM fNVghwe'Z streaming content management system (CMS) and publishing tools to support live and on-demand programming.

• Act as Tier-1 incident command: detect, triage, and classify issues under documented escalation procedures, and communicate business impact to stakeholders quickly and clearly.

• Contribute to the team’s SOPs, runbooks, known-issue documentation, and post-incident follow-up to help improve consistency, reduce repeat issues, and strengthen operations across shifts.

• Maintain and contribute to the team's proactive communication with internal and external stakeholders across every shift.

• Complete pre-event checklists and proactively verify streams, schedules, metadata, and partner feeds ahead of and during major tournaments and marquee matches.

• Own content and metadata quality assurance for what publishes — image replacement, descriptions, and video replay replacement — against clear editorial guidelines.

• Triage streaming, CMS, publishing, sync, feed, and platform issues at Tier 1, resolving within documented procedures and escalating technical issues, including router, signal, or transmission concerns, to Engineering, vendors, or other internal teams as appropriate.

• Produce partner-platform health updates and serve as a point of contact for distribution issues with Amazon, Roku, and other partners.

• Identify product or platform flaws, document and escalate issues affecting the consumer experience, partnering with Product and Engineering as a shared stakeholder in outcomes.

• Respond professionally and effectively to cmSYH2 YZcMUqA A8MtJvgk Service on consumer inquiries regarding direct to consumer (DTC) products.

Qualifications:

• 3+ years of experience in live streaming operations preferred

5+ years of experience in digital media supply chain workflow, content operations, and sports broadcast is a plus

• Extensive experience operating content management systems for live streaming, VOD and publishing.

• Understanding of live sports broadcast and streaming workflows

• Understanding of content operations, publishing, distribution, media supply chain, and transmission.

• Ability to process information from many sources — transmission vendors, league offices, and internal teams — and synthesize it under time pressure

• Deep operational familiarity with OTT, connected TV, mobile, web, and partner-platform streaming environments, including platforms such as Roku, Amazon, Apple TV, and similar destinations.

• Comfort working with KPIs and metrics (uptime, MTTD/MTTR, SLA compliance) used to improve service quality, not to assign blame

• Strong tennis knowledge, including familiarity with tournaments and the sport

YuNPVZ 7mEEHkV is proud to be equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

About YuNPVZ 7mEEHkV

YuNPVZ 7mEEHkV is the only multiplatform destination dedicated solely to tennis year-round. Together, the YuNPVZ 7mEEHkV flagship network, cX6U4q C2p4s7b 7, and the YuNPVZ 7mEEHkV app (••••••••) deliver the most accessible and concentrated single-sport coverage anywhere. As the exclusive U.S. home of the ATP Tour and WTA Tour, YuNPVZ 7mEEHkV features live coverage of every Masters 1000 tournament — including Indian Wells, the Miami Open, Madrid, Rome, Cincinnati, and more — alongside live studio programming including its premier series, TC Live. cX6U4q C2p4s7b 7, a free FAST channel available in over 100 million homes, brings fans matches from across the globe at every level of the game. The YuNPVZ 7mEEHkV app brings it all together in one place, delivering live and on-demand matches, original content, and a personalized multi-view experience for fans, available on mobile and connected TV devices. Owned by Sinclair, YuNPVZ 7mEEHkV is also a co-owner of PickleballTV (••••••••), a joint venture with the Professional Pickleball Association.

About Sinclair

Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns YuNPVZ 7mEEHkV, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at ••••••••

About The Team

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.

The base hourly compensation range for this role is $34.60 to $38.14 per hour. Final compensation for this role will be determined by various factors such as a candidates’ relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.

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