Senior Marketing Writer, Customer Success Stories & Case Studies — Cupertino, CA

Required Education

• Bachelor’s degree in journalism, Communications, Marketing, Advertising or a related field, or applicable on-the-job training

Experience

• 7+ years of related writing experience and content marketing within news media, an editorial publication, a digital advertising agency, and/or an in-house marketing group

• Portfolio of clear, polished writing samples related to business marketing

• Experience writing customer success stories or case studies strongly preferred

• Excellent writing, editing, and proofreading skills with a strong sense of storytelling and structure

• Ability to adapt voice and tone to follow a brand style guide

• Ability to articulate ad-marketing concepts, strategies, and business metrics

• Understanding of business marketing and the AdTech landscape preferred

• Executive presence and polished interviewing skills

• Demonstrated experience working with customers and business leaders

• Excellent interpersonal skills and the tact necessary to establish relationships across multiple disciplines

Job Summary

Our technology powers ads and sponsorships across Client Services, including the App Store, Client News, Stocks, Client Maps, and MLS and F1 on Client TV. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes—from small app developers to big, global brands. Because when advertising is done right, it benefits everyone.

We are looking for an experienced writer for our customer success stories program.

Description

• Write customer success stories and related marketing content, highlighting customer goals, strategies, and results

• Connect customer journeys and products to outcomes with clarity and context

• Learn the details and nuances of the Client Ads product portfolio and the customer journey

• Build relationships across marketing and creative teams

• Action on feedback from multiple stakeholders to refine and revise content as needed, while not losing the heart of the piece

• Manage stories through all writing, review, and approval processes

• Serve as internal expert on stories you write, answering questions from stakeholders

• Show curiosity to seek out answers, learn more from team members, and solve problems as they arise

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

About NZSw

• Founded in 1993

• Office Locations Across the U.S.

• 150+ Clients: Corporations and Government Agencies

• Employee Oriented Company

• Challenging Assignments Across the U.S.

• Continuous Professional Development

EMPLOYEE COMMENTS

• We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.