Sr. ServiceNow Consultant — San Jose, CA

Position: Sr. ServiceNow Architect/Engineer

Location: San Jose, CA (3 days onsite)

Duration: 12+ Months

Description:

We are seeking a Senior ServiceNow Engineer to design, build, and scale ServiceNow solutions supporting a large, enterprise-wide user base. This role focuses heavily on Asset Management and Configuration Management Database (CMDB) architecture, ensuring accurate, reliable, and governed IT asset and configuration data across the enterprise. Experience supporting data center environments is strongly preferred.

Required Qualifications:

• 5+ years of hands-on ServiceNow development/administration experience.

• Deep expertise in ServiceNow Asset Management (Hardware/Software Asset Management) and CMDB modules.

• Strong understanding of CI classes, CI relationships, discovery patterns, and reconciliation identification rules.

• Proven experience supporting enterprise environments with large, complex user bases.

• Experience with ServiceNow Discovery, Service Mapping, and integration frameworks (REST/SOAP, MID Server).

• Proficiency in JavaScript, Glide APIs, and ServiceNow scripting (Business Rules, Script Includes, UI Policies, ACLs).

• Strong understanding of ITIL processes (Incident, Problem, Change, Asset, Configuration Management).

• Excellent communication skills and ability to work cross-functionally with technical and non-technical stakeholders.

• Must be based in or willing to Onsite.