UX Content Designer — Vienna, VA

A financial services organization in Vienna, Virginia is seeking a UX Content Designer to support digital product experiences.

About the Opportunity:

• Schedule: Monday to Friday

• Hours: Standard business

• Setting: Hybrid (at least 3 days a week onsite; remote flexibility for qualified candidates)

Responsibilities:

• Design, write, edit, test, and optimize UX content across web, mobile, and digital products, including interface copy, product flows, notifications, emails, navigation, and calls to action.

• Develop content strategies that improve usability, customer experience, and messaging consistency across digital products.

• Establish cohesive product narratives and voice and tone guidelines aligned with brand standards.

• Create and maintain content standards, style guidelines, terminology, and best practices.

• Collaborate with product, UX design, research, engineering, marketing, legal, and customer experience teams.

Qualifications:

• 5+ years of experience in UX Content Design, UX Writing, or Content Strategy

• Bachelor's degree in English, Communications, Journalism, or an equivalent combination of education and experience

• Experience writing and optimizing content for web, mobile, and digital products

• Experience developing content strategies, messaging frameworks, and voice and tone guidelines

• Strong understanding of user-centered design principles, UX processes, and content best practices

• Familiarity with HTML, CSS, JavaScript, and modern web development concepts

• Strong writing, editing, communication, presentation, and organizational skills

Desired Skills:

• Master's degree in English, Communications, Journalism, or a related field

• Human Factors Institute certification

• Experience in financial services or with financial products