UX Designer — United States

About The Company

AxisCare is a leading provider of innovative software solutions tailored for the home care industry. Established in 2011, the company was founded by industry experts to address the growing demand for user-friendly and mobile-compatible management platforms. With clients across all 50 U.S. states and seven additional countries, AxisCare supports home care agencies by streamlining operations including CRM, marketing, caregiver and client scheduling, billing, and payroll. Headquartered in Waco, Texas, AxisCare is committed to delivering high-quality, scalable solutions that empower agencies to provide superior care. The company fosters a fast-paced, autonomous work environment focused on excellence, collaboration, and continuous growth.

About The Role

As a UX Designer at AxisCare, you will play a critical role in designing user workflows, interfaces, and detailed specifications for priority solutions that serve home care providers. Reporting to the UX Lead and collaborating closely with Product Managers, engineers, and QA teams, you will ensure that design and engineering progress in tandem by leveraging AI tools for research synthesis, prototyping, and design production. This role requires a minimum of three years of experience in UX design, preferably within B2B or SaaS environments, and a strong proficiency in integrating AI tools into the design workflow. You will be responsible for creating accessible, user-centered designs that enhance the experience for both office staff and caregivers in the field, contributing to the overall design system, and advocating for users throughout the product development lifecycle.

Qualifications

• Minimum 3 years of experience in a UX design role, ideally within B2B, SaaS, or workflow-heavy product environments.

• Hands-on experience using AI tools for research synthesis, ideation, content generation, or prototyping.

• Proficiency with Figma and modern design toolchains, including AI-integrated design and prototyping tools.

• Working knowledge of HTML, CSS, and front-end fundamentals to collaborate effectively with engineering teams.

• Experience designing accessible user experiences with knowledge of WCAG standards.

• Bachelor’s degree in a design-related field (HCI, Computer Science, or related discipline) or equivalent professional experience.

• Experience working with engineering teams and familiarity with Jira or equivalent project management tools.

• A strong portfolio demonstrating design process, problem-solving, research, and outcomes.

• Excellent problem-solving, analytical, and communication skills for both technical and non-technical audiences.

• Strong organizational skills and attention to detail.

• Creative, curious, and adaptable to fast-paced environments.

• Alignment with AxisCare’s guiding principles: commitment to excellence, respectful collaboration, and embracing growth.

Responsibilities

• Collaborate closely with Product Managers and engineers to understand business context, priorities, and technical constraints.

• Conduct AI-augmented user research by engaging with stakeholders, customers, and users to identify pain points and workflow needs.

• Design end-to-end user workflows including flow diagrams, wireframes, UI designs, and interactive prototypes.

• Utilize AI-assisted prototyping tools to accelerate concept validation and testing with users.

• Create clear, detailed specifications for development teams covering interaction logic, edge cases, and technical considerations.

• Build functional prototypes using AI-powered development tools to support engineering review and implementation.

• Maintain engagement with engineering teams throughout development to resolve ambiguities and refine designs.

• Advocate for users by presenting research findings and design rationale to stakeholders and iterating based on feedback.

• Design accessible experiences for diverse user groups, including office staff and mobile caregivers.

• Contribute to and maintain AxisCare’s design system and style guide to ensure consistency across platforms.

Benefits

• Competitive base salary plus commission (On-Target Earnings to be determined based on experience and skill level).

• Comprehensive medical insurance premiums fully covered for employees, including medical, dental, and vision plans.

• 401(k) retirement plan with competitive company matching contributions.

• Generous personal time off, sick leave, and paid holidays.

• Company-provided laptop and necessary computer equipment to support remote work.

Equal Opportunity

AxisCare is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. We encourage applicants from all backgrounds to apply and join our mission to improve home care through innovative technology.