Epic Systems Analyst — San Francisco, CA

Role Description

Epic Systems Analyst

The Role

The Epic Systems Analyst implements, configures, optimizes, and supports Epic electronic health record (EHR) applications used by hospitals, health systems, and clinics. This role serves as the subject matter expert for one or more Epic applications, working with clinical, operational, and technical teams so Epic supports organizational workflows and business objectives.

What You’ll Do

• Analyze business and clinical workflows to identify system requirements.

• Configure, build, test, and maintain Epic applications.

• Participate in Epic implementation, upgrade, and optimization projects.

• Troubleshoot application issues and provide production support.

• Work with physicians, nurses, revenue cycle teams, and operational leaders to gather requirements.

• Create system documentation, workflows, and training materials.

• Perform integrated testing and validate system changes.

• Manage incident tickets and service requests.

• Ensure compliance with healthcare regulations such as HIPAA.

• Collaborate with other Epic teams to support cross-application functionality.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

Required

What You Need

• Subject matter expertise in one or more Epic applications.

• Working knowledge of healthcare regulations such as HIPAA.

Preferred

• Experience participating in Epic implementation, upgrade, or optimization projects.

Skills

Business Analysis, Epic, Process Documentation, Production Support, Compliance Management, System Configuration, Incident Management, Integration Testing, EHR, Requirements Gathering, Instructional Design

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. vzu provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: San Francisco, California

Compensation Range: $118,000 - $177,000

Who We Are

Since 1999, vzu has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, vzu is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

As part of our recruitment process, vzu may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity Statement

vzu is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

vzu reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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Skills

Business Analysis, Epic, Process Documentation, Production Support, Compliance Management, System Configuration, Incident Management, Integration Testing, EHR, Requirements Gathering, Instructional Design