Site Reliability Engineer — United States

This is a Fully Remote Job

About Our Client:

This organization operates within the financial technology sector, focusing on simplifying cash flow management and optimizing working capital for businesses. It addresses challenges related to fragmented financial operations by offering a unified platform that integrates payables, acquiring, banking, and treasury solutions, enabling clients to streamline processes, reduce costs, and identify new revenue opportunities.

About the Opportunity:

The SITE RELIABILITY ENGINEER will ensure the availability, performance, and recoverability of the payment, payables, and banking platforms. This role involves ownership of monitoring, alerting, and incident response within a specific product workstream, contributing to system reliability and operational excellence. The position supports the organization's goal of maintaining stable and efficient financial technology services.

Responsibilities:

• Build and optimize monitoring systems, dashboards, and alerts to reduce noise and close detection gaps

• Resolve production incidents and lead triage of lower severity alerts

• Facilitate blameless postmortems and drive corrective actions

• Define service level indicators (SLIs) and objectives (SLOs) for critical user flows

• Develop runbooks and playbooks for alert triage

• Automate repetitive tasks through scripting, infrastructure as code, and CI/CD enhancements

• Support release safety through readiness reviews, load testing, and canary deployments

• Participate in failover and disaster recovery testing

Requirements:

• 3 to 5 years of software, systems, or DevOps engineering experience, including at least 2 years in site reliability or production operations

• Experience with production on-call duties, incident response, and postmortem processes

• Hands-on experience with AWS and Kubernetes

• Proficiency with modern observability tools for monitoring and alerting

• Knowledge of scripting or programming languages such as Python, Go, or TypeScript

• Experience with infrastructure as code (Terraform preferred) and CI/CD pipelines

• Familiarity with Linux, networking fundamentals, and relational databases

• Clear written communication skills

Pay Range and Compensation Package:

• Compensation range: $111,000 to $143,000 annually

Benefits & Perks:

• Medical, dental, and vision insurance

• 401(k) plan with company match

• Bonus programs

• Employee Stock Purchase Program (ESPP)

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options

• Financial wellness resources and employee discount programs

• Mental health support services

• Family planning and women’s health benefits

• Gym membership reimbursement and virtual wellness programs

• Paid time off starting at three weeks, transitioning to unlimited after one year

• Education expense reimbursement and leadership development programs

• Certified Payments Professional (CPP) certification support

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

vuQGa5Bzg is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.