Production Training Support Communications Analyst (Remote) — United States

About Our Client:

The organization operates within the public sector, supporting the Department of Veterans Affairs Veteran Readiness and Employment (VR&E) program. It addresses the challenge of effectively communicating technical updates of the VR&E Readiness and Employment System (RES) to ensure users understand technology changes impacting their operations.

About the Opportunity:

The PRODUCTION TRAINING SUPPORT COMMUNICATIONS ANALYST role focuses on translating complex technical updates into clear, actionable communications for end users. This position contributes by partnering with Agile teams to produce and manage communication materials that align with development cycles, ensuring effective dissemination and understanding of technological changes.

Responsibilities:

• Collaborate with Agile teams to understand technical changes and develop clear communication materials.

• Prepare various communications including release notes, deployment announcements, updates, FAQs, and readiness content.

• Maintain communication schedules aligned with Agile cadences and ensure timely message delivery.

• Manage and update communication channels such as intranet, email, collaboration platforms, and knowledge repositories.

Requirements:

• Bachelor’s degree in communications or equivalent experience with training and support systems.

• 5-8 years of relevant work experience.

• Strong writing and storytelling skills, particularly for non-technical audiences.

• Excellent organizational skills to manage multiple communication threads.

• Willingness to learn technical concepts and collaborate across teams.

• Preferred: Experience with collaboration and work-tracking tools such as Jira, Confluence, Teams, SharePoint.

• Preferred: At least one year of experience in software industry using Agile methods.

• Ability to obtain and maintain a Suitability/Public Trust clearance.

Pay Range and Compensation Package:

• USD 71,150.00 to USD 75,000.00 per year.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

8EaVVQQNVW86 is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.