Node.JS Developer — United States

About The Company

EXL is a global data and AI company that partners with organizations to help them improve business outcomes. By combining domain expertise, data, analytics, and technology, EXL supports clients as they address complex operational challenges and adapt to changing markets. Our teams work across industries, including insurance, healthcare, banking and financial services, and other sectors. At EXL, employees have opportunities to collaborate with colleagues and clients, contribute to meaningful projects, and build skills in a supportive, performance-focused environment.

About The Role

As a Business Analyst at EXL, you will help translate business needs into clear insights and practical recommendations. You will work with internal teams and client stakeholders to understand processes, review data, identify opportunities for improvement, and support the delivery of solutions. This role is suited to a detail-oriented professional who enjoys solving problems, communicating findings, and balancing analytical work with collaboration. Responsibilities and project assignments may vary based on client requirements and business priorities.

Qualifications

Candidates should have a bachelor’s degree in business, economics, finance, mathematics, information systems, or a related field, or equivalent relevant experience. Prior experience in business analysis, operations, consulting, or a data-focused role is valuable. You should be comfortable working with spreadsheets and business data, organizing information, and presenting conclusions clearly. Familiarity with tools such as Microsoft Excel, PowerPoint, SQL, or data visualization platforms is an advantage. Strong written and verbal communication, sound judgment, attention to detail, and the ability to manage multiple priorities are essential. A willingness to learn new systems, processes, and industry concepts is important.

Responsibilities

Gather, clarify, and document business requirements by engaging with stakeholders and asking focused questions. Analyze workflows, operational data, and performance measures to identify trends, gaps, risks, and opportunities. Prepare concise reports, presentations, process documentation, and recommendations for business and client audiences. Support the development, testing, and implementation of process changes, analytical solutions, or technology-enabled improvements. Coordinate with cross-functional teams to track actions, resolve issues, and keep project activities aligned with agreed timelines and quality expectations. Validate data and deliverables, maintain accurate records, and escalate concerns when appropriate. Contribute to continuous improvement by sharing lessons learned and suggesting practical ways to improve efficiency, accuracy, service quality, and customer outcomes. Follow applicable client, company, privacy, security, and compliance requirements.

Benefits

EXL offers a professional environment where employees can develop their capabilities through hands-on experience, collaboration, and learning opportunities. Depending on the position, location, and applicable plan terms, benefits may include health coverage, paid time off, retirement or savings programs, wellness resources, and access to training and career development. Employees may also have opportunities to work with diverse teams and support projects for clients across industries. Specific compensation and benefits are determined by role, location, employment status, and applicable company policies.

Equal Opportunity

EXL is committed to providing equal employment opportunities. Employment decisions are made without discrimination on the basis of characteristics protected by applicable law. We value a workplace where people with varied backgrounds, experiences, and perspectives can contribute and grow. Reasonable accommodations are available for qualified individuals with disabilities during the application process and in the workplace, in accordance with applicable requirements.