ServiceNow Developer — United States — LinkedIn — 4490508902

Techvilla Solutions is seeking an experienced ServiceNow Developer to design, develop, customize, and implement solutions on the ServiceNow platform. This role is suited to a hands-on developer who can build reliable applications and workflows, support integrations, and help improve existing platform capabilities. You will work with business stakeholders, functional consultants, and technical teams to understand requirements and deliver solutions that support effective service management.

About The Company

Techvilla Solutions delivers technology services and solutions to help organizations improve their operations and respond to changing business needs. We value thoughtful problem-solving, collaboration, and practical technical expertise. Our teams work closely with clients and colleagues to understand requirements, develop fit-for-purpose solutions, and support technology throughout its lifecycle. At Techvilla Solutions, developers have the opportunity to contribute to meaningful platform improvements while continuing to expand their skills.

About The Role

As a ServiceNow Developer, you will build and maintain applications, modules, workflows, and automations across the ServiceNow platform. You will develop scripts and platform configurations, create integrations, and support ITSM processes, including Incident, Problem, Change, Request, and Knowledge Management. The role also includes troubleshooting issues, optimizing performance, participating in deployments and upgrades, and enhancing existing solutions. You will collaborate with stakeholders to translate business needs into secure, maintainable, and user-friendly platform capabilities.

Qualifications

• Hands-on experience developing, configuring, and customizing applications on the ServiceNow platform.

• Practical knowledge of Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.

• Experience configuring Service Catalog items, Record Producers, workflows, and Flow Designer solutions.

• Knowledge of integrations using REST APIs, SOAP, IntegrationHub, and MID Server.

• Understanding of ServiceNow tables, forms, lists, access control rules, and data structures.

• Experience supporting ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.

• Familiarity with Service Portal and UI Builder for portal and user interface customization.

• Strong troubleshooting and debugging skills, with an ability to investigate issues and improve application performance.

• Effective communication and collaboration skills, including the ability to clarify technical requirements with business stakeholders.

• Ability to manage competing priorities, document work, and contribute to development and release processes.

Responsibilities

• Design, develop, configure, test, and customize ServiceNow applications, modules, and platform features.

• Create and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.

• Build and support Service Catalog experiences, including Catalog Items, Record Producers, workflows, and Flow Designer automation.

• Develop, configure, and maintain platform integrations using REST APIs, SOAP, IntegrationHub, and MID Server.

• Implement and enhance ITSM processes in alignment with documented requirements and platform best practices.

• Configure tables, forms, lists, access controls, and data structures to support secure and effective solutions.

• Customize portals and interfaces using Service Portal and UI Builder, with a focus on usability and consistency.

• Investigate platform issues, debug scripts, resolve defects, and recommend performance improvements.

• Support platform upgrades, enhancements, deployments, testing, and release management activities.

• Collaborate with stakeholders and technical teams to gather requirements, explain options, and deliver maintainable solutions.

• Document configurations and development work to support ongoing maintenance and knowledge sharing.

Benefits

Techvilla Solutions offers the opportunity to work on ServiceNow development and platform enhancement projects alongside collaborative technology professionals. Team members can develop their technical capabilities through hands-on work, knowledge sharing, and exposure to a range of platform challenges. We aim to foster a supportive environment where employees can contribute ideas, strengthen their expertise, and build sustainable solutions. Specific compensation, benefits, and employment terms will be discussed during the hiring process.

Equal Opportunity

Techvilla Solutions is an equal opportunity employer. We consider applicants without regard to legally protected characteristics and are committed to fair, respectful, and inclusive hiring practices. We welcome candidates from diverse backgrounds and value the perspectives and experience they bring to our teams.