Application Technical Specialist, Senior (RPA / AI) (On-site, Washington, DC)

The DC Department of Human Services (DHS), Office of Information Systems, is hiring a Senior Application Technical Specialist (RPA/AI) (100% onsite, Washington DC): support and enhance RPA and AI solutions, build Power Automate flows and AI Builder document-processing models, develop C#/.NET applications and REST integrations, and deliver Power BI reporting, in an Agile environment.

What you’ll do

• Support, maintain, troubleshoot, and enhance existing RPA and AI solutions in production, and implement new automation use cases from the DHS backlog

• Develop automated workflows using Microsoft Power Automate (Cloud Flows and Desktop Flows) and AI-driven solutions using Microsoft AI Builder

• Build and maintain AI Builder models for document processing and OCR (extract, classify, validate, and process data from forms, scanned documents, PDFs, and images)

• Design, develop, and maintain applications using C#, ••••••••, and •••••••• Core; develop REST APIs and integration services

• Integrate Power Platform solutions with databases, SharePoint, document management systems, and external applications

• Develop Power BI reports, dashboards, and operational/performance monitoring for automation initiatives

What you need

• Bachelor’s degree in Computer Science, IT, Engineering, or related field (or equivalent experience); Senior level

• 5 plus years of software application development (C#, ••••••••, .NET Framework/.NET Core, SQL Server)

• 3 plus years with Microsoft Power Platform, including Power Automate and Power Apps

• 2 plus years with AI Builder or similar intelligent document processing / OCR technologies

• 2 plus years developing Power BI reports and dashboards; experience with REST API / web-service integrations and automated workflows

• Strong analytical, troubleshooting, and communication skills; experience in Agile development environments