Content and Social Media Manager — New York City Metropolitan Area

About Us:

We're a consumer-focused communications agency, founded just over a decade ago around a single idea: results. By building meaningful narratives and designing strategies that are measured on outcomes, we've developed a distinctive approach to media relations — one that drives real growth for the brands we work with. Our client roster spans some of the most competitive companies reshaping how people shop, eat, and live. We build our client relationships on transparency and empathy, and our data-led approach reaches consumers, investors, and the wider industry to help our partners claim meaningful ground in their categories.

We're a bicoastal team with a global reach. Our retention rate sits among the highest in the industry, which we attribute to a long-standing investment in workplace culture. That includes a thoughtful benefits package with comprehensive reproductive care, shortened summer workweeks, and company-wide wellness days. We approach our work through a lens of diversity, equity, and inclusion, and we're committed to championing the next generation of talent regardless of background.

A few of the things that shape day-to-day life here:

• A hybrid in-office and work-from-home schedule

• Flexible PTO and four-day summer workweeks

• DEI programming including workshops, speaker sessions, and engagement opportunities

• Regular philanthropic events

Position Reports to: Head of Content

Your Responsibilities:

• Manage and maintain the social editorial calendar across multiple social media platforms (LinkedIn, Twitter/X, Instagram, TikTok, Facebook)

• Ideate and capture footage for live events

• Conceptualize and execute custom content with our staff

• Write high-quality and engaging copy that aligns with the Company’s tone and voice, messaging, and positioning

• Stay up-to-date with the latest community management trends, best practices, and platform changes

• Develop creative concepts and ideas for marketing campaigns as well as evergreen and editorial content

• Manage and respond to comments and direct messages in order to foster and build connections with our social followers

• Collaborate with cross-functional teams (Media Relations, Affiliate Marketing, Influencer Marketing, Conferences and Awards) to ensure we are always adhering to our content strategy

About You:

• Bachelor’s degree

• 3-4+ years of relevant experience in social media marketing

• Proven track record of success in developing and implementing social media campaigns

• Excellent content creation and copywriting skills

• Strong analytical and problem-solving skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• Familiarity with social media management tools (Airtable, Dash Social, ••••••••, etc)

• Experience with graphic design and video editing software (Canva, Adobe Creative Suite, etc.) is a plus

• Naturally proactive, with outstanding attention to detail and meticulous organizational skills

• A people person, skilled at building and nurturing relationships, with proven experience in supportive team management

• Skilled writer and communicator

• Ability to both balance many priorities and act resourcefully, all while maintaining a positive attitude

• Vaccination against COVID-19 is a requirement if hired. Candidates may request an accommodation due to disability, sincerely held religious belief, or an exception required under applicable law.