Senior Software Engineer, Incident Lifecycle — United States

About Our Client:

The organization operates within the software development industry, focusing on providing a platform that supports agentic software creation powered by AI-driven tools. It addresses challenges in collaboration, software security, and development scalability, serving over 180 million developers and more than 77,000 organizations globally, including a significant majority of Fortune 100 companies.

About the Opportunity:

The SENIOR SOFTWARE ENGINEER, INCIDENT LIFECYCLE, is responsible for developing and maintaining software and workflows that assist teams in preparing for, managing, and learning from incidents. The role involves building AI-driven tools to enhance incident detection and response, improving coordination among technical and business teams, and ensuring operational reliability. This position contributes directly to improving operational readiness and incident management efficiency within the organization.

Responsibilities:

• Design, build, and iteratively deliver services, integrations, and workflows to support incident preparation and response.

• Develop AI skills, agents, and AI-assisted workflows to aid in issue detection, investigation, and task automation.

• Make architectural decisions and ensure secure, resilient, and high-quality systems.

• Communicate technical progress and mentor other engineers.

• Collaborate with responders and stakeholders to identify and solve incident-response challenges.

• Enhance communication and involvement of relevant teams during incidents.

• Maintain system health by participating in on-call rotations and implementing improvements.

Requirements:

• 6+ years of software engineering or related technical experience with production software delivery in languages such as C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python.

• OR Associate degree plus 5+ years relevant experience.

• OR Bachelor’s degree plus 4+ years relevant experience.

• OR Master’s degree plus 2+ years relevant experience.

• OR Doctorate in relevant field.

• Equivalent experience is acceptable.

• Preferred: proactive ownership and communication skills.

• Preferred: curiosity and ability to learn new tools and domains.

• Preferred: ability to work effectively amid ambiguity.

• Preferred: 3+ years remote work experience in distributed software teams.

• Preferred: experience with AI integration into production workflows.

• Preferred: experience with cloud infrastructure, infrastructure as code, and container orchestration.

Pay Range and Compensation Package:

• The base salary range for this job is USD 127,800.00 to USD 339,000.00 per year.

• Actual pay depends on factors including geographic location, and the candidate's experience, knowledge, skills, and abilities.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

ewQRYFxwh9xp is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.